At a Glance
- Tasks: Serve up delicious cocktails and create unforgettable experiences for our guests.
- Company: Join Incipio, a vibrant hospitality group known for its premium venues.
- Benefits: Enjoy competitive pay, career growth, and fun team events like wine trips!
- Other info: Flexible hours, supportive team culture, and a focus on inclusivity.
- Why this job: Be part of a buzzing rooftop bar with stunning views and a lively atmosphere.
- Qualifications: Experience in hospitality and a passion for creating memorable guest interactions.
The predicted salary is between 22950 - 28050 £ per year.
Location: Olympia
Job type: Permanent
Competitive
Posted: 13/05/2026
Deadline: 15/07/2026
Reference: RSH140526-06
Previous experience working with Wine & Cocktails, in a premium hospitality space.
Incipio curates beautiful spaces with vibrant atmospheres for great times. Lillie’s is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia.
What we’re looking for:
- Previous experience working in a restaurant, looking after tables of guests and creating memorable experiences.
- A sharp eye for detail and a love for creating a polished, welcoming environment.
- Experience with formal table service and guiding guests through premium food and drinks.
- The ability to stay composed and professional during busy services or special events.
- A true team player with a positive, proactive attitude.
- A friendly, outgoing personality with a genuine love for hospitality.
- Ability to stay calm, organised, and positive during busy services.
- Strong teamwork skills and a willingness to support the wider venue.
- Excellent communication and guest interaction skills.
- Attention to detail and pride in delivering great service.
- Flexibility to work evenings, weekends, and peak event times.
- WSET is desirable but not necessary.
We Expect You To:
- Deliver fast, friendly, and memorable service in a high-energy yet premium rooftop environment.
- Prepare and serve cocktails, spirits, beer, and wine.
- Confidently recommend British dishes and beverages such as English Sparkling Wine, demonstrating knowledge of the menu.
- Engage with guests to create great experiences and keep the atmosphere buzzing.
- Work closely with chefs and managers to keep service running smoothly.
- Ensure all front-of-house areas are spotless, organised, and welcoming.
- Handle guest questions or concerns with professionalism and enthusiasm.
- Work efficiently during high-volume services, parties, and special events.
- Maintain a clean, well-stocked, and organised bar at all times.
- Follow all licensing, health & safety, and hygiene standards.
- Support the wider team to keep the service running smoothly.
- Bring positive energy, professionalism, and pride to every shift.
Benefits & Best Bits:
- Tronc paid fairly and equally.
- 60% of our management teams have been promoted internally.
- Mental Maintenance: Therapy for free.
- Referral Bonus: Refer a friend, and once they have passed their probation, you receive a bonus.
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows.
- Company awards to celebrate the team and regular events.
- Incipio FC + Seasonal Socials.
- Incentive trips (Think Wine trips to Portugal and Ski Trips to France).
- Enhanced Maternity, Paternity and Adoption leave.
- 50% discount for food and drink in all Incipio venues.
Additional Information:
Applications will be reviewed on receipt; only shortlisted candidates will be contacted for an interview. The closing date is provided as a guide only. Applications will be reviewed on an ongoing basis, and the vacancy may close early if a suitable candidate is appointed. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties, and responsibilities required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice. Conditions apply to all benefits. These benefits are discretionary and subject to change.
Equal opportunities: We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Incipio Team Member – Cocktail Bartender – LILLIE’S employer: Retailskillshub
Incipio is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about hospitality. With a focus on employee growth, 60% of our management team has been promoted internally, and we offer unique benefits such as incentive trips and mental health support. Located in the heart of Olympia, Lillie’s provides a stunning environment where team members can thrive while delivering memorable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Incipio Team Member – Cocktail Bartender – LILLIE’S
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Retailskillshub. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Retailskillshub
Don't be shy about reaching out to Retailskillshub directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Incipio Team Member – Cocktail Bartender – LILLIE’S
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Retailskillshub and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Retailskillshub
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
