At a Glance
- Tasks: Manage key accounts, drive revenue growth, and build strong retailer relationships.
- Company: Join VoucherCodes, the UK's leading voucher site with a vibrant team culture.
- Benefits: Enjoy flexible working, private medical insurance, and regular social events.
- Other info: Work in a bright office with stunning views and great local amenities.
- Why this job: Be part of an innovative team making a real impact in the retail sector.
- Qualifications: 3+ years in account management with strong communication and organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
The Opportunity: With over 15,000 five-star reviews, VoucherCodes is the UK's biggest and most trusted voucher site. Partnered with big brands like Adidas, Samsung, John Lewis, Expedia and Domino’s Pizza, we receive over 8 million visits per month. Right now, we’re looking for an experienced Senior Account Manager to join our partnerships team. Reporting into the Sr. Director, Strategic Partner Development, the Senior Account Manager will be responsible for overseeing a range of high potential accounts, looking at how we can maximise revenue and provide innovative solutions to meet their objectives. You'll play a key role in driving revenue growth by identifying, engaging and securing new retailer and brand partnerships across a wide range of sectors.
The role requires an experienced, proactive and energetic Senior Account Manager/Account Manager with a proven track record in sales and account management and in-depth experience and existing relationships within the retail and affiliate sector. The role will be based in our head-office in London, with some travel required to visit clients and attend industry events.
Key Responsibilities:
- Forging strong relations with retailers featured on VoucherCodes.co.uk to deliver mutual business objectives
- Leading QBRs and performance reviews when necessary
- Acting as the first point of contact for retailers, networks and agencies and responding to requests and concerns in a timely manner
- Owning a mid-sized portfolio of predominately mid-tier and high potential/high impact accounts
- Attending meetings independently with your portfolio, to review performance and secure strong commercial packages
- Contributing and participating in the pitching of new products and/or services from VoucherCodes.co.uk to new retailers, advertisers and media partners as well as identifying opportunities.
- Negotiating exclusive offers and better commercial arrangements for VoucherCodes.co.uk with retailers, agency representatives and affiliate networks
- Representing VoucherCodes at industry events, conferences and networking opportunities to generate leads and expand market presence
- Analysing past campaigns’ performance and presenting to partners to secure repeat bookings and enhance long term relationships
- Producing in-depth reports for high revenue accounts where appropriate using multiple data resources
- Utilising varied data sources to maximum effect both internally and externally in order to provide smarter insights and recommendations to both merchant partners and the Partnerships Team
- Identifying new opportunities within your assigned retailer and network portfolio, and proactively targeting these opportunities
Job Qualifications:
- Minimum of 3 years of Account Management experience working with large retailers
- Confident, articulate ‘people person’ with excellent communication skills
- Self-motivated and pragmatic - works well to targets and happy to take on responsibility for multiple deliverables and projects working independently and as part of a team
- Strong understanding of affiliate marketing and the ecommerce landscape
- Commercially minded with a strong focus on revenue generation and achieving targets
- Tenacious and resilient – overcomes setbacks quickly and identifies new approaches when required
- Comfortable presenting opportunities face to face, speaking on phone and meeting new clients at networking events
- Good numeracy skills - competent working with numbers and more complex statistical data
- Super organised – able to multitask and thrives working towards targets and deadlines
- Curious, proactive and enthusiastic about digital marketing, ecommerce and emerging industry trends
- Familiarity with Salesforce an advantage, but not required
Our Benefits:
- A supportive, inclusive culture; we care about each other, our customers and our planet
- Two uninterrupted hours a week dedicated to your personal development
- The flexibility to get that perfect work/life balance with hybrid working
- Private medical insurance
- Employee Assistance Programme
- Free lunch from JustEat for Business once a week
- Regular social events
- Enhanced parental leave
Join us at our bright, spacious open-plan office. Situated in the heart of London, on 11th floor at The Rowe, Aldgate East. This office boasts stunning views of the London skyline, and the area is home to a wonderful array of cafés, restaurants, pubs and galleries. For the more adventurous, there's some of the best street food London has to offer right on our doorstep. We don’t expect you to be in the office every day - there’s plenty of flexibility so you can achieve a great work/life balance.
How to Apply:
If we’ve piqued your interest, all you need to do to apply is send us your CV with a 200-300 word covering letter outlining why this role and VoucherCodes appeal to you (remember we’ll also have your CV so use this space to tell us what you’re excited about rather than what you’ve already achieved).
Sr. Account Manager (1 Year Fixed Term) in London employer: RetailMeNot
At VoucherCodes, part of Ziff Davis, we pride ourselves on fostering a supportive and inclusive culture that prioritises employee well-being and development. Our London office offers a vibrant work environment with stunning skyline views, flexible hybrid working options, and a commitment to personal growth through dedicated development hours and regular social events. Join us to be part of a dynamic team where your contributions are valued, and you can thrive in a rewarding career within the fast-paced digital marketing landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Sr. Account Manager (1 Year Fixed Term) in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like RetailMeNot, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like RetailMeNot!
We think you need these skills to ace Sr. Account Manager (1 Year Fixed Term) in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at RetailMeNot, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at RetailMeNot and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show RetailMeNot that you’re ready to jump in and contribute right away!
How to prepare for a job interview at RetailMeNot
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
