CRM Executive in London

CRM Executive in London

London Full-Time 30000 - 40000 € / year (est.) Home office (partial)
RetailMeNot

At a Glance

  • Tasks: Create and manage engaging email campaigns to boost customer engagement and revenue.
  • Company: Join VoucherCodes, the UK's leading voucher site with a vibrant team culture.
  • Benefits: Enjoy hybrid working, competitive salary, health perks, and personal development time.
  • Other info: Flexible work culture with opportunities for growth and creativity.
  • Why this job: Make a real impact in a fast-paced environment while collaborating with talented teams.
  • Qualifications: Experience in CRM or digital marketing, strong organisational skills, and a proactive attitude.

The predicted salary is between 30000 - 40000 € per year.

The Opportunity

With over 15,000 five-star reviews, VoucherCodes is the UK's biggest and most trusted voucher site. Partnered with big brands like ASOS, Adidas, Argos, Expedia and eBay, we receive over 8 million visits per month. We’re looking for a commercially driven and highly organised CRM Executive to join our growing CRM team. This role will play a key part in delivering customer-first email campaigns that support both advertising revenue commitments and VoucherCodes’ wider customer revenue targets.

Working closely with Partnerships, Commercial, Design, and CRM teams globally, you’ll help execute engaging and high-performing campaigns, contribute to our testing roadmap, and support tactical initiatives that drive customer engagement and conversion. This is an exciting opportunity for someone with CRM or digital marketing experience who enjoys working in a fast-paced, collaborative environment and wants to make a visible impact across the business. This is a hybrid role with one day a week based in our London office in Whitechapel.

Key responsibilities:

  • Build, execute, QA, and schedule CRM campaigns across email and other customer channels
  • Deliver campaigns that support advertising revenue commitments alongside customer revenue and engagement targets
  • Plan and execute tactical CRM campaigns supporting short-term commercial and customer initiatives
  • Liaise with Partnerships teams on offer content, campaign bookings, and promotional activity
  • Support campaign-level reporting and performance analysis, identifying insights and optimisation opportunities
  • Contribute to the CRM testing roadmap, including A/B testing setup, results analysis, and recommendations
  • Collaborate with global teams across the wider Ziff Davis Shopping portfolio
  • Work closely with Design and Creative teams to ensure campaigns are delivered to a high standard
  • Support continuous optimisation of customer journeys, campaign performance, and operational processes

Job requirements:

  • Previous experience in CRM, email marketing, digital marketing, or a related role
  • Strong attention to detail and excellent organisational skills
  • Comfortable managing multiple campaigns and deadlines simultaneously
  • Analytical mindset with an interest in campaign performance and testing
  • Excellent communication and stakeholder management skills
  • Commercial awareness and understanding of customer engagement principles
  • Experience with CRM or ESP platforms is desirable
  • A proactive, collaborative attitude and willingness to learn in a fast-moving environment

About VoucherCodes

We’re building a collaborative and ambitious CRM team where ideas, testing, and innovation are encouraged. You’ll work alongside talented colleagues across CRM, Commercial, Partnerships, Design, and Product teams, with opportunities to learn and grow within a global digital business. Our team works flexibly, with one collaborative in-office day each week from our brand-new Whitechapel office space designed to support creativity, teamwork, and connection.

About Ziff Davis

Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology.

Our Benefits:

  • The flexibility to get that perfect work/life balance with hybrid working - especially when balancing work with family or personal commitments
  • A supportive, inclusive culture; we care about each other, our customers and our planet
  • Two uninterrupted hours a week dedicated to your personal development
  • Pension, with employer contributions up to 10%
  • Subsidised gym membership
  • Private medical insurance
  • Employee Assistance Programme
  • Free lunch from JustEat for Business when you’re in the office
  • Regular social events
  • 16 hours volunteering time per year along with donation matching
  • Enhanced parental leave, with specific support in place for returning to work parents

At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.

If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then VoucherCodes is the place for you.

Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive.

If you have a disability or learning difficulty that requires accommodation, please let us know by sending an email.

Want to know more? Check out our careers page here.

CRM Executive in London employer: RetailMeNot

At VoucherCodes, we pride ourselves on being a leading employer that fosters a collaborative and innovative work culture. Our London office in Whitechapel offers a vibrant environment where employees can thrive, supported by competitive salaries, robust health benefits, and a strong commitment to work-life balance. With opportunities for personal development and a focus on diversity and inclusion, joining our CRM team means making a meaningful impact while growing your career in a dynamic digital landscape.

RetailMeNot

Contact Detail:

RetailMeNot Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land CRM Executive in London

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their CRM strategies and think of ways you can contribute. This shows you're genuinely interested and ready to hit the ground running!

Tip Number 3

Practice your pitch! Be ready to explain how your skills align with the role of a CRM Executive. Highlight your experience in email marketing and campaign management to make a strong impression.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our awesome team at VoucherCodes!

We think you need these skills to ace CRM Executive in London

CRM Experience
Email Marketing
Digital Marketing
Campaign Management
Attention to Detail
Organisational Skills
Analytical Mindset

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the CRM Executive role. Highlight your relevant experience in CRM, email marketing, and digital marketing. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it engaging and personal – we love a good story!

Showcase Your Analytical Skills:Since we're all about data-driven decisions, make sure to mention any experience you have with campaign performance analysis or A/B testing. We want to know how you can help us optimise our campaigns!

Apply Through Our Website:Don't forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at RetailMeNot

Know Your CRM Basics

Before the interview, brush up on your CRM knowledge. Understand key concepts and tools used in email marketing and customer engagement. Being able to discuss your experience with CRM platforms will show that you're ready to hit the ground running.

Showcase Your Campaign Success

Prepare specific examples of successful campaigns you've worked on. Highlight your role in planning, executing, and analysing these campaigns. This will demonstrate your ability to contribute to VoucherCodes' customer-first email strategies.

Be Ready for Collaboration Questions

Since this role involves working closely with various teams, be prepared to discuss how you’ve collaborated in the past. Share examples of how you’ve effectively communicated with stakeholders and contributed to team success.

Demonstrate Your Analytical Mindset

Familiarise yourself with A/B testing and performance analysis. Be ready to discuss how you've used data to optimise campaigns. Showing that you can think analytically about campaign performance will resonate well with the interviewers.