At a Glance
- Tasks: Create and manage engaging email campaigns to boost customer engagement and revenue.
- Company: Join VoucherCodes, the UK's leading voucher site with a vibrant team culture.
- Benefits: Enjoy hybrid working, personal development time, and a supportive work environment.
- Other info: Flexible work-life balance and opportunities for growth in a global digital business.
- Why this job: Make a real impact in a fast-paced digital marketing role with top brands.
- Qualifications: Experience in CRM or digital marketing, strong organisational skills, and a collaborative mindset.
The predicted salary is between 30000 - 40000 £ per year.
The Opportunity
With over 15,000 five-star reviews, VoucherCodes is the UK's biggest and most trusted voucher site. Partnered with big brands like ASOS, Adidas, Argos, Expedia and eBay, we receive over 8 million visits per month. We’re looking for a commercially driven and highly organised CRM Executive to join our growing CRM team. This role will play a key part in delivering customer-first email campaigns that support both advertising revenue commitments and VoucherCodes’ wider customer revenue targets.
Working closely with Partnerships, Commercial, Design, and CRM teams globally, you’ll help execute engaging and high-performing campaigns, contribute to our testing roadmap, and support tactical initiatives that drive customer engagement and conversion. This is an exciting opportunity for someone with CRM or digital marketing experience who enjoys working in a fast-paced, collaborative environment and wants to make a visible impact across the business. This is a hybrid role with one day a week based in our London office in Whitechapel.
Key responsibilities
- Build, execute, QA, and schedule CRM campaigns across email and other customer channels
- Deliver campaigns that support advertising revenue commitments alongside customer revenue and engagement targets
- Plan and execute tactical CRM campaigns supporting short-term commercial and customer initiatives
- Liaise with Partnerships teams on offer content, campaign bookings, and promotional activity
- Support campaign-level reporting and performance analysis, identifying insights and optimisation opportunities
- Contribute to the CRM testing roadmap, including A/B testing set-up, results analysis, and recommendations
- Collaborate with global teams across the wider Ziff Davis Shopping portfolio
- Work closely with Design and Creative teams to ensure campaigns are delivered to a high standard
- Support continuous optimisation of customer journeys, campaign performance, and operational processes
Job requirements
- Previous experience in CRM, email marketing, digital marketing, or a related role
- Strong attention to detail and excellent organisational skills
- Comfortable managing multiple campaigns and deadlines simultaneously
- Analytical mindset with an interest in campaign performance and testing
- Excellent communication and stakeholder management skills
- Commercial awareness and understanding of customer engagement principles
- Experience with CRM or ESP platforms is desirable
- A proactive, collaborative attitude and willingness to learn in a fast-moving environment
About VoucherCodes
We’re building a collaborative and ambitious CRM team where ideas, testing, and innovation are encouraged. You’ll work alongside talented colleagues across CRM, Commercial, Partnerships, Design, and Product teams, with opportunities to learn and grow within a global digital business. Our team works flexibly, with one collaborative in-office day each week from our brand-new Whitechapel office space designed to support creativity, teamwork, and connection.
Benefits
- Flexibility to achieve a perfect work/life balance with hybrid working, especially when balancing work with family or personal commitments
- A supportive, inclusive culture; we care about each other, our customers and our planet
- Two uninterrupted hours a week dedicated to your personal development
- Pension, with employer contributions up to 10%
- Subsidised gym membership
- Private medical insurance
- Employee Assistance Programme
- Free lunch from JustEat for Business when you’re in the office
- Regular social events
- 16 hours volunteering time per year along with donation matching
- Enhanced parental leave, with specific support in place for returning to work parents
Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive. If you have a disability or learning difficulty that requires accommodation, please let us know by sending an email.
CRM Executive employer: RetailMeNot
At VoucherCodes, we pride ourselves on being a leading player in the digital marketing space, offering a vibrant and inclusive work culture that fosters collaboration and innovation. Our London office in Whitechapel is designed to inspire creativity and teamwork, while our commitment to employee development ensures you have the support and resources needed to thrive in your career. With flexible working arrangements, generous benefits, and a focus on work-life balance, joining our CRM team means becoming part of a dynamic environment where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your CRM campaigns or digital marketing projects. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Be ready to discuss how your experience aligns with their goals, especially around customer engagement and campaign performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at VoucherCodes.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Executive role. Highlight your relevant experience in CRM, email marketing, and digital marketing. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it engaging and personal – we love a good story!
Showcase Your Analytical Skills:Since this role involves campaign performance analysis, don’t forget to mention any experience you have with data analysis or A/B testing. We’re keen to see how you can help us optimise our campaigns!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at RetailMeNot
✨Know Your CRM Basics
Make sure you brush up on your CRM and email marketing knowledge. Understand the key principles of customer engagement and be ready to discuss how you've applied these in past roles. This will show that you're not just familiar with the terms, but you can also bring real value to the team.
✨Showcase Your Analytical Skills
Prepare to talk about your experience with campaign performance analysis. Bring examples of how you've used data to optimise campaigns or improve customer journeys. Being able to demonstrate an analytical mindset will set you apart from other candidates.
✨Be Ready for Collaboration Questions
Since this role involves working closely with various teams, think of examples where you've successfully collaborated in the past. Highlight your communication skills and how you manage stakeholder relationships. This will show that you can thrive in a fast-paced, team-oriented environment.
✨Prepare Questions About the Role
Have a few thoughtful questions ready about the CRM team's goals or the types of campaigns they run. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with your interviewers!
