At a Glance
- Tasks: Support traffic teams with admin tasks and ensure smooth operations.
- Company: Join DX, a leading logistics company in the UK and Ireland.
- Benefits: Competitive pay, generous holidays, pension scheme, and career progression.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Experience in traffic, warehousing, or logistics preferred.
- Other info: Great opportunities for personal and professional growth await you!
The predicted salary is between 24000 - 36000 Β£ per year.
An exciting new Traffic Clerk opportunity at DX! You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About Us: We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role Summary: The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Key Responsibilities:
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
- Supporting the on the road management of the traffic operation through communication and guidance
- Ensuring all required administrative tasks are completed in line with company requirements
- Dealing with customer/driver enquiries in a polite and effective manner
- Ensure service level targets and KPI's are achieved by maximising fleet utilisation
- IT literate; with a high competence in Excel
- Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
- Knowledge of warehousing operations
Additional Information On This Role: It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Transport Administrator in Warrington employer: RetailChoice
Contact Detail:
RetailChoice Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Transport Administrator in Warrington
β¨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry, especially those who work at DX. A friendly chat can open doors and give you insider info on what they're really looking for.
β¨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX's values and services so you can show how you fit into their team. Be ready to share examples of how you've handled customer queries or administrative tasks in the past.
β¨Tip Number 3
Show off your tech skills! Since being IT literate is key for this role, brush up on your Excel skills and be prepared to discuss how you've used technology to improve processes in previous jobs.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the DX team and ready to deliver exactly what they need.
We think you need these skills to ace Transport Administrator in Warrington
Some tips for your application π«‘
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to join our team at DX and contribute to our mission of delivering the Delivered Exactly promise.
Tailor Your CV: Make sure your CV is tailored to the Transport Administrator role. Highlight any relevant experience in traffic, warehousing, or logistics operations, and donβt forget to mention your IT skills, especially in Excel, as theyβre super important for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure you answer any questions directly and avoid unnecessary fluff. This will help us see your suitability for the role quickly!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen to be part of the DX family!
How to prepare for a job interview at RetailChoice
β¨Know Your Stuff
Make sure you brush up on your knowledge of traffic, warehousing, and logistics operations. Familiarise yourself with the companyβs services and values, especially the 'Delivered Exactly' promise. This will show that you're genuinely interested in the role and understand what they do.
β¨Show Off Your People Skills
As a Transport Administrator, you'll be dealing with customers and drivers regularly. Prepare examples of how you've handled customer queries or complaints in the past. Highlight your ability to communicate effectively and maintain a positive attitude, even under pressure.
β¨Excel at Excel
Since the role requires a high competence in Excel, make sure youβre comfortable with it. Brush up on your skills, especially with data management and reporting. You might even want to prepare a few examples of how you've used Excel in previous roles to demonstrate your proficiency.
β¨Ask Smart Questions
At the end of the interview, donβt forget to ask insightful questions about the team dynamics, training opportunities, and career progression. This shows that youβre not just interested in the job, but also in growing with the company. Itβs a great way to leave a lasting impression!