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For Companies At a Glance
- Tasks: Delight customers and resolve queries in a fast-paced environment.
- Company: Leading delivery and logistics company in the UK.
- Benefits: Competitive pay, health plans, and career progression opportunities.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Passion for customer service and teamwork skills.
- Other info: Entry-level role perfect for those eager to grow their career.
The predicted salary is between 28800 - 43200 £ per year.
A leading delivery and logistics company in the UK is looking for a Customer Services Advisor to provide excellent service and resolve customer queries. This is an entry-level, full-time role that involves working collaboratively with teams to ensure customer satisfaction.
The position offers competitive pay and benefits, including health plans and opportunities for career progression. Ideal for candidates passionate about customer service and looking to thrive in a dynamic environment.
Customer Service Advisor: Delight Customers & Resolve Fast in Stretford employer: RetailChoice
Contact Detail:
RetailChoice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor: Delight Customers & Resolve Fast in Stretford
✨Tip Number 1
Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios with friends or family. This will help you feel more confident when discussing how you'd handle customer queries during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Customer Service Advisor: Delight Customers & Resolve Fast in Stretford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for helping customers shine through. We want to see that you genuinely care about resolving queries and making customers happy!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experiences and skills that match the job description. We love seeing how your background aligns with our mission to delight customers.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at RetailChoice
✨Know the Company Inside Out
Before your interview, do some research on the delivery and logistics company. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully resolved customer queries or provided excellent service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving abilities.
✨Demonstrate Team Spirit
Since the role involves working collaboratively, be ready to discuss how you work well in a team. Share instances where you've contributed to a group effort or helped a colleague, showing that you can thrive in a dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company's approach to customer satisfaction or opportunities for career progression. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
