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- Tasks: Lead and manage operations in a fast-paced logistics environment.
- Company: Join DX, a leading independent parcel and logistics services company.
- Benefits: Competitive pay, 25+ holidays, enhanced pension, and career progression opportunities.
- Why this job: Develop your leadership skills while making a real impact in logistics.
- Qualifications: Experience in logistics management and team leadership required.
- Other info: Supportive team culture with training to help you grow.
The predicted salary is between 36000 - 60000 £ per year.
An exciting new Operations Manager opportunity at DX! You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
At DX, we know our people are our foundation of success. We’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
This role is responsible for leading and managing operational aspects of the service centre on for the DX products ensuring achievement of budgeted and/or targeted service, cost and quality performance measures. The successful candidate will be responsible for the effective management of all employed colleagues, third party subcontractors and owner drivers. They will manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role will drive and lead the change process to deliver a fully integrated service centre operation in conjunction with the General Manager.
Key Responsibilities
- Evident line management experience in production/logistics/mail/parcels services environment to at least the same level of responsibility.
- Experience of running a multi shift logistics operation.
- Proven record of delivering great service to Customers and managing on-going Customer relationships.
- Experience of managing a diverse workforce including sub-contractors, self-employed drivers and PAYE drivers.
- Experience of managing direct cost budget.
- Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar database.
Essential Criteria For This Role
- Previous experience in the logistics or distribution industry.
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits
- Competitive Rates of Pay.
- Holidays: 25 days increasing with length of service + bank holidays.
- Long Service Recognition scheme.
- Enhanced Maternity & Paternity.
- Enhanced Company Pension Scheme.
- Life Assurance.
- Employee Assistance programme including 24/7 Virtual GP.
- DX Discounts Portal.
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Operations Manager employer: RetailChoice
Contact Detail:
RetailChoice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and operations field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching DX and its values. Show us that you understand our commitment to delivering exactly what we promise. Tailor your answers to reflect how your experience aligns with our mission.
✨Tip Number 3
Practice your leadership stories! We want to hear about your experiences managing teams and driving change. Be ready to share specific examples that highlight your skills in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the DX team.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about being an Operations Manager at DX.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in logistics and managing teams, as well as any relevant skills that match what we’re looking for. This will help us see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us what you can do without fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RetailChoice
✨Know the Company Inside Out
Before your interview, take some time to research DX and its operations. Understand their services, values, and what sets them apart in the logistics industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your line management experience. Prepare specific examples of how you've successfully led teams in fast-paced environments, managed diverse workforces, and delivered excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage operational challenges. Think about past experiences where you had to make quick decisions or implement changes. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, the challenges they face in the logistics sector, or opportunities for career progression within DX. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
