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For Companies At a Glance
- Tasks: Deliver parcels and freight while providing exceptional customer service on multi-drop routes.
- Company: Join DX, a leading independent logistics company in the UK and Ireland.
- Benefits: Competitive pay, health cash plan, 20+ holidays, and career progression opportunities.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: C1 driving licence, customer service skills, and a passion for teamwork.
- Other info: Enjoy a supportive environment with excellent training and development prospects.
The predicted salary is between 30000 - 42000 £ per year.
An exciting new 18t Driver opportunity at DX! We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles.
All About You
You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
Role Summary
To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers' premises, treating their freight as if it were their own.
Key Responsibilities
- Represent DX in a professional manner at all times
- Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times
- All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed
- Ensure all products are scanned using DX scanning equipment
- Ensure all deliveries are loaded safely prior to leaving the depot
- Observe DX procedures and policies at all times
- Manage your routing to ensure premium and timed deliveries are achieved
- Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times
- Ensure all delivery and on road issues are reported to the traffic office immediately
- Ensure the customer receives their deliveries in excellent condition every time
- Deal with any customer issues in a polite and effective manner
- Ensure collections are made in line with given instructions and times
Essential Criteria
- Must hold C1 or above on licence with valid DQC and Tacho card
- Maximum of 6 points on licence and no bans
- Takes pride in delivering exceptional customer service
- Ability to build a rapport with customers
Benefits
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
18t Driver in Norwich employer: RetailChoice
Contact Detail:
RetailChoice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 18t Driver in Norwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DX. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for drivers and prepare your answers. Focus on your customer service skills and how you handle challenges on the road. We want to see your personality shine through!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional. It shows respect for the role and the company. Plus, it sets a positive tone for the conversation!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Remember, we’re all about building relationships here at DX!
We think you need these skills to ace 18t Driver in Norwich
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your driving experience and qualifications in your application. Mention your C1 licence, DQC, and Tacho card, as these are essential for the role. We want to see that you take pride in delivering exceptional customer service!
Be Personable: Since you'll be interacting with customers, it's important to showcase your friendly and approachable nature. Use your application to demonstrate how you build rapport with customers and handle any issues effectively. We value team players who can represent DX professionally!
Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we're looking for. Customising your application shows us that you're genuinely interested in the role and understand what it takes to succeed at DX.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, you can ensure all your details are submitted correctly and you won't miss out on any important updates from us. We can't wait to hear from you!
How to prepare for a job interview at RetailChoice
✨Know Your Stuff
Before the interview, make sure you understand the role of an 18t Driver at DX. Familiarise yourself with their services and values, especially their commitment to exceptional customer service. This will help you answer questions confidently and show that you're genuinely interested in the company.
✨Showcase Your Experience
Be ready to discuss your driving experience and any relevant qualifications, like your C1 licence and DQC. Share specific examples of how you've handled deliveries, dealt with customer issues, or ensured safety on the road. This will demonstrate your capability and reliability as a driver.
✨Emphasise Teamwork
DX values team players, so highlight your ability to work well with others. Talk about times when you've collaborated with colleagues or helped out in a team setting. This shows that you can contribute positively to their work environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about career progression opportunities or training programmes at DX. This not only shows your interest but also helps you gauge if the company is the right fit for you.