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- Tasks: Lead and manage the warehouse shift, ensuring efficient operations and excellent customer service.
- Company: Join DX, a leading independent logistics company in the UK and Ireland.
- Benefits: Competitive pay, 25 days holiday, pension scheme, and career progression opportunities.
- Why this job: Develop your leadership skills in a fast-paced, supportive environment with real impact.
- Qualifications: Experience in logistics or distribution and a passion for team management.
- Other info: Exciting challenges await you with plenty of opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
An exciting new Shift Manager opportunity at DX!
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About Us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role Summary
The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.
Key Responsibilities
- Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
- Ensure all activities are undertaken in line with company policies in a safe and proactive manner.
- Managing costs and performance of the shift.
- Lead and engage a team to drive excellent customer service.
- Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
- Monitor KPIs, identify and communicate associated actions and highlight areas for improvement.
- Provide a shift summary and handover record with any exceptions detailed and actioned.
Essential Criteria For This Role
Previous experience in the logistics or distribution industry.
Additional Information On This Role
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Nights Warehouse Shift Manager employer: RetailChoice
Contact Detail:
RetailChoice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Warehouse Shift Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DX on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX's values and recent news. Show them you’re not just another candidate; you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on common questions for shift managers and how you’d handle specific scenarios in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and professional, which is always a plus!
We think you need these skills to ace Nights Warehouse Shift Manager
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your words!
Tailor Your Experience: Make sure to highlight your previous experience in logistics or distribution. We love seeing how your background aligns with our needs, so be specific about your achievements and how they relate to the Shift Manager role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the team at DX.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at RetailChoice
✨Know the Company Inside Out
Before your interview, take some time to research DX and its operations. Understand their values, especially the 'Delivered Exactly' promise, and think about how your experience aligns with their mission. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Be ready to discuss how you can motivate and engage your team to meet customer expectations.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenges in a fast-paced environment. Think of specific scenarios where you've had to manage costs, improve KPIs, or ensure safety compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture is the right fit for you.
