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- Tasks: Lead and manage daily warehouse operations, ensuring efficiency and excellent customer service.
- Company: Join DX, a leading logistics company delivering parcels across the UK and Ireland.
- Benefits: Competitive pay, 25+ holidays, pension scheme, and career progression opportunities.
- Why this job: Be part of a dynamic team and develop your leadership skills in a fast-paced environment.
- Qualifications: Experience in logistics or distribution and a passion for team management.
- Other info: Enjoy a supportive culture with training to help you grow your career.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Backs Warehouse Shift Manager role at RetailChoice. This is a backshift/afternoons based vacancy.
All About You
You will be friendly, hard‑working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About Us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next‑day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer‑delivered vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We will give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role Summary
The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost‑effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.
Key Responsibilities
- Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
- Ensure all activities are undertaken in line with company policies in a safe and proactive manner.
- Managing costs and performance of the shift.
- Lead and engage a team to drive excellent customer service.
- Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
- Monitor KPI's, identify and communicate associated actions and highlight areas for improvement.
- Provide a shift summary and handover record with any exceptions detailed and actioned.
Essential Criteria
Previous experience in the logistics or distribution industry.
Additional Information
If you have previous experience of managing teams in fast‑paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Backs Warehouse Shift Manager in Maidstone employer: RetailChoice
Contact Detail:
RetailChoice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Backs Warehouse Shift Manager in Maidstone
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DX on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX’s values and recent news. Show them you’re not just another candidate but someone who genuinely cares about their mission and can contribute to the team.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on common questions for shift managers and how you’d handle team dynamics and performance issues. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to AI-powered advice that can help you stand out from the crowd.
We think you need these skills to ace Backs Warehouse Shift Manager in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Shift Manager role. Highlight your experience in logistics and team management, and don’t forget to mention any specific achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how your skills can help us deliver on our promise. Keep it friendly and professional, just like we are at DX.
Showcase Your Leadership Skills: Since this is a leadership role, be sure to highlight your previous experience managing teams. Share examples of how you’ve motivated others and improved performance in fast-paced environments.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us, so we can get to know you better!
How to prepare for a job interview at RetailChoice
✨Know the Company Inside Out
Before your interview, take some time to research DX and its operations. Understand their values, especially the 'Delivered Exactly' promise, and think about how your experience aligns with their mission. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll be leading a team, so be prepared to discuss your previous leadership experiences. Think of specific examples where you successfully managed a team, resolved conflicts, or improved performance. Highlighting these skills will demonstrate your capability for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare for scenarios related to managing shifts, handling customer complaints, or improving operational efficiency. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
