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- Tasks: Support traffic teams with admin tasks and ensure smooth operations.
- Company: Join DX, a leading independent parcel and logistics services company.
- Benefits: Competitive pay, generous holidays, pension scheme, and career progression opportunities.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Experience in traffic, warehousing, or logistics preferred; strong communication skills essential.
- Other info: Great opportunities for personal and professional growth within a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
An exciting new Traffic Clerk opportunity at DX! You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Key Responsibilities- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
- Supporting the on the road management of the traffic operation through communication and guidance
- Ensuring all required administrative tasks are completed in line with company requirements
- Dealing with customer / driver enquiries in a polite and effective manner
- Ensure service level targets and KPI's are achieved by maximising fleet utilisation
- IT literate; with a high competence in Excel
- Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
- Knowledge of warehousing operations
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Traffic Clerk in Gretna employer: RetailChoice
Contact Detail:
RetailChoice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic Clerk in Gretna
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and warehousing sectors, especially those who work at DX. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX's values and services so you can show how you fit into their team. Be ready to share examples of how you've handled customer queries or administrative tasks in the past.
✨Tip Number 3
Show off your tech skills! Since being IT literate is key for the Traffic Clerk role, brush up on your Excel skills and be prepared to discuss how you've used technology to improve processes in previous jobs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the DX team and ready to deliver on that 'Delivered Exactly' promise.
We think you need these skills to ace Traffic Clerk in Gretna
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love candidates who are excited about the opportunity to join our team at DX and contribute to our mission of delivering exactly what we promise.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in traffic, warehousing, or logistics. We want to see how your skills align with the responsibilities of the Traffic Clerk role, so don’t hold back on showcasing your expertise!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us quickly understand why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining DX!
How to prepare for a job interview at RetailChoice
✨Know the Company Inside Out
Before your interview, take some time to research DX and its operations. Understand their values, services, and what makes them unique in the logistics industry. This will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Team Spirit
Since they value team players, be ready to share examples of how you've worked effectively in a team before. Highlight your communication skills and how you’ve contributed to achieving common goals. This will demonstrate that you’re a great fit for their collaborative environment.
✨Prepare for Customer Interaction Scenarios
As a Traffic Clerk, you'll be dealing with customer queries regularly. Think of past experiences where you handled customer inquiries or complaints successfully. Be prepared to discuss these situations and how you resolved issues while maintaining a positive company image.
✨Brush Up on Your IT Skills
Since the role requires a high competence in Excel and other IT tools, make sure you're comfortable discussing your technical skills. You might even want to mention specific tasks you've accomplished using Excel, like data analysis or reporting, to show you can hit the ground running.
