Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer queries and enhance satisfaction in a dynamic logistics environment.
- Company: Leading UK logistics company with a focus on customer service excellence.
- Benefits: Competitive pay, health plans, enhanced leave, and career progression opportunities.
- Why this job: Join a passionate team and make a real difference in customer service delivery.
- Qualifications: Strong communication skills and a passion for helping customers.
- Other info: Great opportunity for career growth in a supportive team.
The predicted salary is between 28800 - 43200 £ per year.
A leading logistics company in the UK is seeking a Customer Service Advisor to enhance customer satisfaction by managing queries efficiently. You will address customer accounts, engage with service centers, and be pivotal in resolving issues.
Competitive pay and benefits include health plans, enhanced leave, and career progression opportunities. Join a passionate team where your contribution makes a real difference in service delivery.
Customer Service Advisor — Career Growth & Benefits in Basildon employer: RetailChoice
Contact Detail:
RetailChoice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor — Career Growth & Benefits in Basildon
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we can handle queries efficiently and resolve issues like a champ!
✨Tip Number 3
Research the company’s values and recent news. This will help us tailor our responses and demonstrate that we’re genuinely interested in being part of their passionate team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining the team.
We think you need these skills to ace Customer Service Advisor — Career Growth & Benefits in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. We want to see how you've managed queries and resolved issues in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for enhancing customer satisfaction and how you can contribute to our team. Keep it engaging and personal.
Showcase Your Communication Skills: As a Customer Service Advisor, communication is key. In your application, demonstrate your ability to engage effectively with customers and service centres. Clear and concise language goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our passionate team!
How to prepare for a job interview at RetailChoice
✨Know the Company Inside Out
Before your interview, take some time to research the logistics company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Prepare for Common Customer Scenarios
As a Customer Service Advisor, you'll likely face various customer queries. Think about common scenarios you might encounter and prepare your responses. Practising how to handle difficult situations can demonstrate your problem-solving skills and readiness for the role.
✨Showcase Your Communication Skills
Effective communication is key in customer service. During the interview, focus on articulating your thoughts clearly and confidently. Use examples from your past experiences to illustrate how you've successfully communicated with customers or resolved issues.
✨Highlight Your Passion for Customer Satisfaction
Make sure to express your enthusiasm for enhancing customer satisfaction. Share specific instances where you went above and beyond for a customer. This will help the interviewers see that you're not just looking for a job, but that you genuinely care about making a difference in service delivery.
