Sainsbury's in Wilmslow is seeking an experienced Customer Experience Manager to lead store operations, from checkout to back-of-house, ensuring every customer leaves satisfied. You will manage front-end checkout, petrol station operations where applicable, coach a high-performance team, handle disciplinaries fairly, and drive KPIs across sales, availability, and colleague engagement.
The role is hands-on, with responsibility for directing colleagues in absence of senior management, delivering
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Store Operations & Customer Experience Lead in Wilmslow employer: Retail
As a Store Manager at our company, you will be part of a dynamic and inclusive work culture that prioritises both customer satisfaction and employee wellbeing. We offer competitive salaries, an annual bonus scheme, generous holiday entitlement, and a range of benefits including discounts, pension contributions, and wellbeing support, all designed to help you thrive in your role. With ample opportunities for personal and professional growth, you will lead a passionate team dedicated to delivering exceptional service while enjoying the rewards of making a meaningful impact in your community.
