Sainsbury's Sutton is seeking a Lead Customer Experience Manager to guide store leadership in delivering exceptional customer service and smooth daily operations. You will supervise managers, coach teams, and ensure targets are met across checkouts, service points, and back-of-house functions.
You will be responsible for planning activities, managing performance, and resolving people issues with fairness and impact. A customer-focused leader with data-driven mindset thrives here.
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Customer Experience Leader - Store Ops & KPIs in Sutton employer: Retail
As a Store Manager at our company, you will be part of a dynamic and inclusive work culture that prioritises both customer satisfaction and employee wellbeing. We offer competitive salaries, an annual bonus scheme, generous holiday entitlement, and a range of benefits including discounts, pension contributions, and wellbeing support, all designed to help you thrive in your role. With ample opportunities for personal and professional growth, you will lead a passionate team dedicated to delivering exceptional service while enjoying the rewards of making a meaningful impact in your community.
