Sainsbury's is seeking an experienced Customer Experience Manager to oversee end-to-end store operations in Wales. You will drive exceptional customer service across checkout, back of house, and petrol station areas where applicable, while leading a team to high performance and consistent KPI achievement.
The role requires strong people leadership, disciplinary handling, and the ability to operate independently to ensure a seamless shopping experience for customers.
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Store Experience & Ops Manager employer: Retail
As a Store Manager at our company, you will be part of a dynamic and inclusive work culture that prioritises both customer satisfaction and employee wellbeing. We offer competitive salaries, an annual bonus scheme, generous holiday entitlement, and a range of benefits including discounts, pension contributions, and wellbeing support, all designed to help you thrive in your role. With ample opportunities for personal and professional growth, you will lead a passionate team dedicated to delivering exceptional service while enjoying the rewards of making a meaningful impact in your community.
