Sainsbury's is seeking a Lead Customer Experience Manager to guide a multi-store leadership team, ensuring exceptional customer service across checkout, self-scan, and service areas. You will be hands-on in performance management, coaching, and operational excellence to drive day-to-day store success.
In this role, you’ll plan around key events, maintain high standards, and act as the store lead in absence of the senior manager.
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Head of Customer Experience & Store Leadership in Sevenoaks employer: Retail
As a Store Manager at our company, you will be part of a dynamic and inclusive work culture that prioritises both customer satisfaction and employee wellbeing. We offer competitive salaries, an annual bonus scheme, generous holiday entitlement, and a range of benefits including discounts, pension contributions, and wellbeing support, all designed to help you thrive in your role. With ample opportunities for personal and professional growth, you will lead a passionate team dedicated to delivering exceptional service while enjoying the rewards of making a meaningful impact in your community.
