Please note - This is a 12 Month FTC position
In a nutshell
In Sainsbury's Tech, we power the UK’s number 1 multi-channel, multi-brand retailer. Our product teams are made up of inspired and multidiscipline individuals who are empowered to solve hard problems in ways our customers love and serve the needs of our business. Argos has an ambition to be a market-leading digital retailer with a selection of the most competitive ways to pay in the market giving our customers true affordability that’s relevant and right for them. This senior product role is within the Argos Online Pay & Fraud product team and is responsible for driving and delivering our Gift Card strategy.
- Define and own the technical Gift Card roadmap, delivering high-impact initiatives that generate millions in revenue and shape the future of Gift Cards across Argos.
- Work at the intersection of Product, Technology and Commercial teams, bringing innovative Gift Card products to market and directly influencing customer experience, business growth and strategic direction.
The Senior Product Manager is relentlessly focused on understanding, anticipating and exceeding customer needs for specific products and broader projects that align to long-term business strategy. They champion the long‑term vision for their products in line with our over-arching business goals and works horizontally across the immediate team and the broader product and tech function to coordinate and prioritise the diverse requirements of their product that may fall into other delivery areas.
The role holder understands the differing requirements of the customer, business and Engineering/Architecture and uses this knowledge to ultimately drive the delivery. This includes engaging in technical discussions and deciphering business value and spotting opportunities. They use product metrics to prioritise their specific product roadmap effectively and seeks out the data and insight that enables them to make informed decisions.
To enable success, the role holder needs to consider the market context and is able to clearly articulate the business benefit of potential and current products, while tracking both effort and value delivery, to identify opportunities for cost reduction and quality improvement.
What I need to do
- Supporting the strategy, develop specific roadmaps and backlogs for products, building in complete end to end customer experiences that deliver on core priorities.
- Own the customer and business value for specific products, including securing support through the appropriate process and relevant technology teams.
- Accountable for end-to-end delivery in product management for specific products, ensuring activity is prioritised in line with the agreed product goals and metrics.
- Maintain a realistic 90-day roadmap, as well as a prioritised, estimated FY backlog and regularly communicating progress, proactively managing risks/issues to remove blockers.
- Lead the collaboration within both the core family team, other product teams and 3rd parties to launch new product features, maximising re-use across the division/business/brands
- Evaluate potential partner relationships; helping to identify necessary and/or desirable third-party technology to evaluate and select vendors
- Support communication and resolution of live product incidents and effectively prioritise, coordinate and communicate the resolution of production issues
How I will succeed
- Translating business and technology strategy, combined with market knowledge into a product roadmap that prioritises delivery of value and enables future business agility
- Determine the right level and choice of material to communicate the experience, benefits and long‑term vision for the product across a variety of audiences including development teams, stakeholders at all levels, partners and external parties
- Contributing to effective prioritisation choices to deliver the maximum value and return on capital.
- Build highly collaborative relationships with engineering, working together to solve problems for our customers and the business
- Creating a positive impact with internal and external audiences, ensuring senior stakeholder advocacy for the product
- Maintain a good level of awareness, interest and understanding of the existing and stacks/interfaces for products and how to develop these so they work seamlessly for customers and colleagues
- Apply data and research through sharing insight to ensure the team are focused on making the biggest difference for customers and the business
- Develop a culture of learning, empowerment, experimentation and collaboration
- Own key performance indicators to measure success for the role’s contribution
- Contribute to the Product Community of practice
What I need to know
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Senior Product Manager - Online Payments employer: Retail
As a Store Manager at our company, you will be part of a dynamic and inclusive work culture that prioritises both customer satisfaction and employee wellbeing. We offer competitive salaries, an annual bonus scheme, generous holiday entitlement, and a range of benefits including discounts, pension contributions, and wellbeing support, all designed to help you thrive in your role. With ample opportunities for personal and professional growth, you will lead a passionate team dedicated to delivering exceptional service while enjoying the rewards of making a meaningful impact in your community.
