At a Glance
- Tasks: Lead store operations and ensure outstanding customer service every day.
- Company: Join Sainsbury's, a leading retailer known for its commitment to quality.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on teamwork and personal growth.
- Why this job: Be the driving force behind an amazing shopping experience and inspire your team.
- Qualifications: Strong leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Sainsbury's is seeking a Customer Experience Manager to lead store operations from front of house to back of house, ensuring outstanding service.
You’ll manage the checkout, supervise colleagues, and take responsibility for day-to-day performance to delight customers.
You’ll coach a high-performing team, drive KPIs across sales, stock, and engagement, handle disciplinaries with fairness, and step in to steer the store when senior managers aren’t on site.
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We think you need these skills to ace Store Experience Leader in Redditch
Communication Skills
Problem-Solving Skills
Customer Service
Leadership Skills
Team Leadership
Adaptability
Performance Management
