At a Glance
- Tasks: Deliver excellent customer service and assist shoppers on the shop floor.
- Company: Join the dynamic team at Argos within Sainsbury’s.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Other info: Great opportunities for career progression in an inclusive environment.
- Why this job: Be part of a friendly team and make shopping enjoyable for customers.
- Qualifications: Must be enthusiastic, flexible, and ready to learn new skills.
What you’ll be doing:
- Minimum 6 hours per week, with overtime up to 35 hours. Must be able to work any day and any time between 8am and 8pm.
- Deliver excellent customer service on the tills, website screens on the shopfloor and at the collection counter, ensuring a great shopping experience.
- Collect products from the stock area, take payments, provide details on financial service offerings and process refunds.
- Keep the stock room neat and tidy, restocking products from deliveries.
- Assist customers on the shop floor, answering questions and providing advice on a wide range of products.
- Build extensive knowledge of products, services and promotions to recommend items to customers.
What makes a great Argos Colleague:
- Friendly and welcoming with genuine enthusiasm for helping customers.
- Comfortable discussing financial services when buying certain products.
- Enjoy working in a fast‑paced, physical, high‑energy environment and thrive as part of a team.
- Prepared to work flexibly and productively, fully trained in a variety of skills to learn, develop and try new things.
- Embraces new digital tools and technology.
- Pay great attention to detail, keeping the store clean and clutter‑free for customers.
Working for us has great rewards:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday.
- Free food and hot drinks – provided for colleagues in all stores.
- Generous holiday entitlement – based on hours worked, plus maternity and paternity leave.
- Pension – match between 4-7.5% of your contributions.
- Sainsbury’s share schemes – buy shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – free access to Employee Assistance Programme.
Eligibility:
- Must be above the school‑leaver age in your country.
- Must have Right to Work eligibility in the UK.
- Most roles are part‑time across a variety of shifts, including weekdays and weekends. Hours will be scheduled to fit availability and may vary week to week.
We are dedicated to being a truly inclusive retailer where every colleague can achieve their full potential and every customer feels welcome. Our commitment includes enhanced discretionary leave for families, support for carers, mentorship and career progression pathways. All candidates may be offered an interview through our online assessment prioritised for those who closely match the essential criteria. If you require reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.
#J-18808-LjbffrCustomer Advisor – Argos (in Sainsbury’s) in Nottingham employer: Retail
As a Home Delivery Driver with Retail, you will be part of a dynamic team that values flexibility and customer satisfaction. Our supportive work culture encourages personal growth through comprehensive training and varied hours, allowing you to balance your professional and personal life effectively. Join us in delivering not just groceries, but also exceptional service across the United Kingdom, while enjoying the unique advantage of working in a role that directly impacts our customers' daily lives.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s) in Nottingham
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Retail and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Retail and let us see your personality shine through!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Retail.
Get Familiar with Our Brand:Before applying, take some time to learn about Retail and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Retail
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Retail.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Retail will surely appreciate.
