Please note - This is a 12 month FTC position About the Martech & Personalisation domain Our ambition is to deliver the most personalised and relevant customer experience in UK retail. Marketing technology and personalisation capabilities are central to that ambition: they determine how we understand and engage our customers, how we activate relevant offers and recommendations, and how connected experiences across our channels support loyalty and growth. As Head of Product for Martech & Personalisation, you’ll provide end-to-end product leadership across a growing, strategically important portfolio. You’ll partner with peers to define a business strategy, and turn it in to a clear product vision, capability model, prioritised roadmap and investment plan. Along the way you’ll need to align engineering, data science, marketing, Nectar, digital and commercial stakeholders around a shared direction. The portfolio includes the setting the product strategy for where and how we can transform our martech estate; the scaling of personalisation as a horizontal capability; the use of customer data and orchestration; multi‑channel activation and messaging; product leadership required across major change initiatives. You’ll also help shape the future operating model across our business and technology teams, alongside managing ongoing supplier and technology choices. This fixed‑term contract grows our product leadership at a pivotal point in our strategy cycle. We’re looking for a product leader with a demonstrable background in marketing and personalisation technology who can bring clarity to complex choices, establish measurable outcomes, sequence investment and delivery, and build a high‑performing product organisation around a coherent long‑term direction. About the Head of Product role In Sainsbury’s Tech, we power the UK’s number 1 multi‑channel, multi‑brand retailer. Our Product teams are made up of inspired and multi‑discipline individuals who are empowered to solve hard problems in ways our customers and colleagues love and which serve the needs of our business. Heads of Product play a critical leadership role at Sainsbury’s and are expected to create, drive and deliver their vision for their relevant product domain to support our overall business strategy. To land that, this role needs to partner closely with peers and senior stakeholders and be comfortable defining and interpreting relevant metrics to prioritise roadmaps, supporting and challenging the team and business partners. Commercially astute, you’ll balance return on investment against desirability, viability, feasibility and longevity. You’ll be comfortable working at the pace a retail business requires while addressing simplification, scalability, stability, capacity and legacy. As a leader, we want you to love coaching and developing your team, setting stretching goals and giving open, honest and supportive feedback to help colleagues realise their full potential. You’ll thrive on delivering through your wider team. What I need to do Own and evolve the Product vision, strategy and capability model for Martech & Personalisation Partner with peers in tech and business to move from a high level strategy into a credible, prioritised roadmap that aligns customer outcomes, commercial value, technology choices and delivery capacity Lead and coach the wider Product team to deliver their product visions and achieve strategic business goals Define measurable outcomes and success metrics spanning marketing, personalisation, operational efficiency and business performance Help shape the future operating model and decision rights across marketing, technology, digital and data teams Refine and optimise investment within defined capital, leading through priority and capacity contention across the portfolio Lead product governance, planning, portfolio reviews and cross-functional prioritisation, escalating trade-offs where needed Support business cases, investment assessments, value estimation, funding decisions and benefits realisation Assess the martech ecosystem, market trends and vendor landscape, contributing to platform evaluations, supplier discussions and operating-model decisions Cultivate, develop and maintain effective third-party supplier relationships where relevant How I will succeed Champion Martech & Personalisation, clearly communicating the customer experience, business value, capabilities and long-term vision to different audiences Create alignment between business objectives, product initiatives, investment choices and delivery activity Lead prioritisation and articulate trade‑off decisions clearly to senior stakeholders to maximise value and return on investment Maintain clear near-term road
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Head of Product - Martech & Personalisation in London employer: Retail
As a Store Manager at our company, you will be part of a dynamic and inclusive work culture that prioritises both customer satisfaction and employee wellbeing. We offer competitive salaries, an annual bonus scheme, generous holiday entitlement, and a range of benefits including discounts, pension contributions, and wellbeing support, all designed to help you thrive in your role. With ample opportunities for personal and professional growth, you will lead a passionate team dedicated to delivering exceptional service while enjoying the rewards of making a meaningful impact in your community.
