General Merchandise & Customer Experience Lead in London

General Merchandise & Customer Experience Lead in London

London Full-Time On-site
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Sainsbury's is seeking a General Merchandise Manager to lead non-food product performance and customer experience. You will oversee daily store operations from floor to warehouse, coach teams, and handle scheduling and pay. You may also assume overall store leadership in the absence of senior management.

The role emphasizes delivering high-quality customer service, coaching staff, and achieving KPIs across sales, stock, and colleague engagement in a fast-paced retail environment.

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General Merchandise & Customer Experience Lead in London employer: Retail

As a Store Manager at our company, you will be part of a dynamic and inclusive work culture that prioritises both customer satisfaction and employee wellbeing. We offer competitive salaries, an annual bonus scheme, generous holiday entitlement, and a range of benefits including discounts, pension contributions, and wellbeing support, all designed to help you thrive in your role. With ample opportunities for personal and professional growth, you will lead a passionate team dedicated to delivering exceptional service while enjoying the rewards of making a meaningful impact in your community.

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Contact Details:

Retail Recruitment Team