Sainsbury’s is hiring a Programme Manager to lead the delivery of transformation across our Retail & Digital division, focusing on Customer Service and Contact Centre operations. You’ll work with the Head of Account Management and senior stakeholders to coordinate multiple workstreams and ensure measurable benefits for customers, colleagues and the wider organisation.
You’ll bring structure, pace and clarity to complex initiatives, manage plans, risks and dependencies, and help teams adopt new
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Hybrid Transformation Programme Lead for Customer Service employer: Retail
As a Store Manager at our company, you will be part of a dynamic and inclusive work culture that prioritises both customer satisfaction and employee wellbeing. We offer competitive salaries, an annual bonus scheme, generous holiday entitlement, and a range of benefits including discounts, pension contributions, and wellbeing support, all designed to help you thrive in your role. With ample opportunities for personal and professional growth, you will lead a passionate team dedicated to delivering exceptional service while enjoying the rewards of making a meaningful impact in your community.
