Sainsbury's is seeking a Customer Experience Manager to lead store operations with a strong focus on service excellence. You’ll guide front of house and back of house teams, ensuring every customer leaves with a positive experience and that store commitments are met.
You’ll coach colleagues, manage performance, scheduling and payroll, and act as a proactive leader in the absence of senior management, driving KPI delivery and a high-performance culture.
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Customer Experience & Store Operations Lead employer: Retail
As a Store Manager at our company, you will be part of a dynamic and inclusive work culture that prioritises both customer satisfaction and employee wellbeing. We offer competitive salaries, an annual bonus scheme, generous holiday entitlement, and a range of benefits including discounts, pension contributions, and wellbeing support, all designed to help you thrive in your role. With ample opportunities for personal and professional growth, you will lead a passionate team dedicated to delivering exceptional service while enjoying the rewards of making a meaningful impact in your community.
