Sainsbury's is seeking a Customer Experience Manager in Greater London to lead the end-to-end store experience. You will oversee checkout operations, front-line service, and, where applicable, petrol station activities, ensuring colleagues deliver on commitments to customers.
Ideal candidates will have proven line management in fast-paced environments, a strong customer focus, and the ability to drive performance across KPIs while coaching teams to excel in daily operations.
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Customer Experience Leader: Store Ops & Team Coach employer: Retail
As a Store Manager at our company, you will be part of a dynamic and inclusive work culture that prioritises both customer satisfaction and employee wellbeing. We offer competitive salaries, an annual bonus scheme, generous holiday entitlement, and a range of benefits including discounts, pension contributions, and wellbeing support, all designed to help you thrive in your role. With ample opportunities for personal and professional growth, you will lead a passionate team dedicated to delivering exceptional service while enjoying the rewards of making a meaningful impact in your community.
