Sainsbury's is seeking a Lead Customer Experience Manager to drive exceptional service across store operations, from checkouts to petrol stations, while fostering leadership and accountability.
You will develop leaders, manage performance and KPI delivery, and ensure an inclusive, high-performing environment that puts customers first. The role emphasizes change leadership and people development within a busy retail setting.
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Senior Customer Experience & Store Lead in Cardiff employer: Retail
As a Store Manager at our company, you will be part of a dynamic and inclusive work culture that prioritises both customer satisfaction and employee wellbeing. We offer competitive salaries, an annual bonus scheme, generous holiday entitlement, and a range of benefits including discounts, pension contributions, and wellbeing support, all designed to help you thrive in your role. With ample opportunities for personal and professional growth, you will lead a passionate team dedicated to delivering exceptional service while enjoying the rewards of making a meaningful impact in your community.
