Sainsbury’s in Cardiff is seeking a Customer Experience Manager to lead store operations and ensure exceptional service from checkout to back of house. You will coach a team, manage performance, and handle disciplinary matters while ensuring scheduling and pay are accurate.
You will motivate colleagues to put customers first, drive KPIs like sales and customer satisfaction, and act as the on-site leader in the absence of senior management.
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Customer Experience & Store Operations Lead in Cardiff employer: Retail
As a Store Manager at our company, you will be part of a dynamic and inclusive work culture that prioritises both customer satisfaction and employee wellbeing. We offer competitive salaries, an annual bonus scheme, generous holiday entitlement, and a range of benefits including discounts, pension contributions, and wellbeing support, all designed to help you thrive in your role. With ample opportunities for personal and professional growth, you will lead a passionate team dedicated to delivering exceptional service while enjoying the rewards of making a meaningful impact in your community.
