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- Tasks: Provide therapeutic support and conduct risk assessments for clients via a helpline.
- Company: A national charity dedicated to wellbeing in the retail sector.
- Benefits: Exceptional benefits package, including a leading wellbeing scheme and pension contributions.
- Why this job: Make a real difference in people's lives while working remotely.
- Qualifications: BACP registered with at least three years of post-qualification experience.
- Other info: Flexible part-time role with a focus on client care and support.
The predicted salary is between 24000 - 36000 £ per year.
A national charity in the retail sector is seeking a Telephone Counsellor to provide therapeutic support to clients through a helpline. The role involves conducting risk assessments, delivering therapy, and managing ongoing client care.
Candidates should be BACP registered with a minimum of three years of post-qualification experience.
An exceptional benefits package is offered, including a market-leading wellbeing scheme and employer pension contributions.
Remote Telephone Counsellor Part-Time Wellbeing Support employer: Retail Trust
Contact Detail:
Retail Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Telephone Counsellor Part-Time Wellbeing Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the counselling field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for telephone counsellor roles and practice your responses. We recommend role-playing with a friend to get comfortable discussing your experience and approach to client care.
✨Tip Number 3
Showcase your skills! When you get the chance, highlight your BACP registration and your years of experience. Make sure to share specific examples of how you've conducted risk assessments and delivered therapy effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed that you won’t find anywhere else. Don’t miss out!
We think you need these skills to ace Remote Telephone Counsellor Part-Time Wellbeing Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in therapeutic support and risk assessments. We want to see how your skills align with the role, so don’t be shy about showcasing your BACP registration and post-qualification experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing wellbeing support and how your background makes you a perfect fit for our team. Keep it personal and engaging – we love to see your personality come through!
Showcase Your Experience: When detailing your experience, focus on specific examples of how you've delivered therapy and managed client care. We’re looking for real-life stories that demonstrate your skills and commitment to helping others.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Retail Trust
✨Know Your Stuff
Make sure you’re well-versed in the principles of therapeutic support and risk assessments. Brush up on your BACP guidelines and be ready to discuss your post-qualification experiences in detail. This will show that you’re not just qualified, but also passionate about the role.
✨Showcase Your Empathy
As a Telephone Counsellor, empathy is key. Prepare examples from your past work where you’ve successfully supported clients through difficult times. This will help demonstrate your ability to connect with clients over the phone and provide the necessary support.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the charity’s approach to client care and their wellbeing scheme. This shows that you’re genuinely interested in the organisation and its values, which can set you apart from other candidates.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to the interviewer’s questions and responding thoughtfully. It’s a great way to demonstrate your counselling skills and shows that you value communication, which is crucial for this role.
