At a Glance
- Tasks: Support residents in achieving independence and wellbeing through housing management services.
- Company: Join the Retail Trust, a charity dedicated to improving lives in the retail sector.
- Benefits: Enjoy a competitive pension, wellbeing perks, and generous family-friendly policies.
- Other info: Flexible rota schedule with opportunities for social event planning and community engagement.
- Why this job: Make a real difference in people's lives while growing personally and professionally.
- Qualifications: Experience in supporting the elderly with a compassionate and proactive approach.
Are you looking to work for an organisation with a real purpose, one where there is no limit to fresh ideas and discovering what's next? Join us at the Retail Trust. As the industry's charity, our cause is to create hope, health, and happiness for everyone in retail. Yes, that's right, everyone. That's more than three million retail colleagues and their families. And you can help to achieve that mission.
We're on a journey of transformation, building on what our founders developed nearly 200 years ago and are moving at an astronomical pace. We're looking for individuals who possess high energy and passion, and are all-in, collaborative, and forward-thinking. The opportunity for personal and professional growth is momentous. If you are interested in working for a dynamic organisation that has been voted as one of The Sunday Times Best Places To Work for three years in a row, we want to hear from you!
Position: Permanent, 21 hours per week, rota schedule
Location: Mill Hill, London
We are looking for a motivated individual to join our established supported living team based at our Marshall Hall estate, Mill Hill. If you are an empathetic and solutions-focused individual, we want to hear from you!
Your day will be spent working in a busy office as part of the Supported Living team providing intensive housing management services for all residents, enabling residents to achieve maximum independence and general wellbeing. During your day you will undertake responsive visits to residents, undertaking assessments to support their health, safety, and welfare needs. You will work closely with the team and estate manager to resolve issues, adopting solution-focused and person-centred approaches to problem solving. There will also be the opportunity to support with planning and delivering resident social events which we hold on the estate.
Requirements: We are looking for an individual with experience in supporting the elderly, someone with a calm and compassionate nature, possessing a firm but fair approach where needed. You will be working as part of a small team but must also be happy working on your own initiative. We ask that you are flexible as this role works on a rota basis predominantly 9-5 Monday to Sunday and as part of an on-call schedule and will be required at times to respond to emergency calls.
Other information: We look after you by providing you with:
- A pension scheme of up to 9% employer contributions.
- Market-leading wellbeing and perks package which includes life assurance of four times your salary.
- A health cash plan, allowing you to claim back on the cost of a number of services such as optical, dental, and medical.
- Access to a confidential free counselling and support phoneline.
- The day off to celebrate your birthday including a £20 voucher to spend.
- Enhanced family-friendly benefits including up to ten days compassionate leave per year, three months full maternity pay, and two weeks full paternity pay.
- Additional days of leave for wellbeing, volunteering, and personal development.
If you are interested in working for a dynamic organisation that transforms lives for good, we want to hear from you.
Supported Living Housing Assistant in London employer: Retail Trust
At Retail Trust, we pride ourselves on being an exceptional employer that values both technology and the people behind it. Our Derby office fosters a collaborative work culture where IT professionals can thrive, supported by a comprehensive wellbeing package and generous family-friendly benefits. With opportunities for personal development and a commitment to employee growth, joining us as an IT Coordinator means becoming part of a team dedicated to making a meaningful impact across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Supported Living Housing Assistant in London
✨Tip Number 1
Get to know the Retail Trust inside out! Research their mission, values, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for their cause.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at the Retail Trust. Plus, it could lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to supported living and housing management. Think about how your past experiences align with the role and be ready to share specific examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Supported Living Housing Assistant in London
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for the role shine through in your application. We want to see that you’re genuinely excited about making a difference in the lives of residents and contributing to our mission at the Retail Trust.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in supporting the elderly or working in similar environments. We love seeing how your background aligns with our values and the specific requirements of the Supported Living Housing Assistant role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this position. Share personal stories or experiences that demonstrate your empathy and problem-solving skills, as these are key traits we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at the Retail Trust!
How to prepare for a job interview at Retail Trust
✨Know the Organisation's Mission
Before your interview, take some time to understand the Retail Trust's mission and values. Familiarise yourself with their commitment to creating hope, health, and happiness for retail colleagues. This will help you align your answers with their goals and show that you're genuinely interested in contributing to their cause.
✨Showcase Your Empathy
As a Supported Living Housing Assistant, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and understanding, especially when supporting the elderly or vulnerable individuals. This will highlight your suitability for the role and your ability to connect with residents.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think of situations where you've had to adopt a solution-focused approach. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the types of social events you might help organise, or how success is measured in this role. This shows your enthusiasm and willingness to engage with the team and the residents.
