At a Glance
- Tasks: Assist customers in selecting stylish furniture and create a vibrant shopping atmosphere.
- Company: Join a rapidly expanding, independent furniture retailer with a passion for design.
- Benefits: Enjoy a supportive team environment and extensive sales training.
- Other info: Flexible hours in a fast-paced retail setting with opportunities for growth.
- Why this job: Be part of a collaborative team and help customers find their perfect home furnishings.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 18900 - 23100 £ per year.
Love Retail / Interiors & Design? We are a rapidly expanding, independent furniture retailer who requires highly motivated and enthusiastic full time staff for our Westfield store. Sales experience in a retail environment is desirable but not essential. You must have a bright and bubbly disposition, be able to work in a busy retail environment and be confident in learning in house sale / customer service computer programs. Raft offers a versatile range of elegant home furnishings to suit every room, combining style with environmental responsibility. Our transparent processes and commitment to quality are supported by a passionate and collaborative team of furniture enthusiasts.
What you will do:
- The role involves assisting customers with product selection, providing detailed knowledge of our end-to-end process (extensive sales training provided), and creating an exceptional in-store shopping experience and atmosphere among colleagues.
- Responsibilities include showcasing products, handling customer inquiries, meeting sales targets, operating the webchat and keeping the showroom up to the standards set out by our Visual Merchandiser.
What we’re looking for:
- Strong Communication and Customer Service skills to engage with clients effectively and provide personalised solutions.
- Experience in retail sales with a broad range of clients.
- Knowledge or interest in furniture design and manufacturing.
- Ability to work in a collaborative, team-oriented environment – a people person!
- Passion for sustainable practices and high-quality craftsmanship.
- Prior experience in a furniture or luxury home goods retail setting is a plus, but not essential.
- Flexibility and adaptability to meet the needs of a fast‑paced retail environment.
Equal opportunities
Raft is an equal opportunity employer. The closing date is provided as a guide only. Applications will be reviewed on an ongoing basis, and the vacancy may close early if a suitable candidate is appointed. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all the skills, activities, duties, or responsibilities required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
Raft Furniture Sales Assistant – RAFT FURNITURE employer: Retail Skills Hub
ONIVERSE is an exceptional employer that values its employees by fostering a vibrant work culture and offering extensive training and development opportunities. With locations in the heart of West London, employees enjoy a competitive benefits package including monthly bonuses, generous staff discounts, and even a paid day off for their birthday, all while being part of a globally recognised fashion brand that prioritises inclusivity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Raft Furniture Sales Assistant – RAFT FURNITURE
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Retail Skills Hub, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Retail Skills Hub!
We think you need these skills to ace Raft Furniture Sales Assistant – RAFT FURNITURE
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Retail Skills Hub, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Retail Skills Hub and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Retail Skills Hub that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Retail Skills Hub
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
