Monsoon Deputy Store Manager – Monsoon in London

We have an exciting opportunity for a Deputy Store Manager at our Monsoon Boutique in Westfield White City and are looking for an experienced Deputy Store Manager to join our team. This role will support the Store Manager in the delivery of visual excellence through layout and window execution, visual operations and commercial analysis and supports the Store Manager in the delivery of excellent customer service and operational standards.

In this role, you will:

• Support the store manager in driving the overall performance of the store, through managing and developing your team, demonstrating the Monsoon Accessorize values and ensuring your store is delivering an exceptional customer experience.
• Generate profit, through exceeding your KPIs, keeping P&L and controllable costs in line with budget and maximising local market opportunities.
• Ensure your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
• Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
• Ensure an inclusive environment, promoting equality and kindness with your team.

Person specification (what we’re looking for)

• A confident leader, one who will inspire the team, leading by example to make Monsoon a great place for all who work and shop with us.
• A proven track record of managing a successful retail store or boutique, delivering excellence in customer service, both personally and through their team.
• Someone who demonstrates passion, drive and resilience, with a can-do approach.
• Possess a creative approach, to support the store and develop the team to reach their full potential.
• The ability to communicate openly and effectively.
• A solution driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.

What we offer

• A competitive salary and exciting bonus scheme.
• A Staff uniform allowance – enabling you to have fun wearing our product.
• Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
• An additional day’s holiday to celebrate your birthday.

Applications will be reviewed on receipt; shortlisted candidates will be contacted for an interview.

Equal opportunities

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual’s unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.