At a Glance
- Tasks: Deliver excellent customer service and achieve sales targets in a vibrant retail environment.
- Company: Join Calzedonia, a leading fashion retailer with a global presence.
- Benefits: Enjoy staff discounts, monthly bonuses, and 28 days paid holiday.
- Other info: Opportunities for personal development and career progression await you.
- Why this job: Be part of a dynamic team and grow your career in fashion retail.
- Qualifications: Passion for fashion and experience in sales or customer service.
The predicted salary is between 24750 - 30250 £ per year.
Calzedonia is currently seeking an enthusiastic and reliable Sales Assistant who will be responsible for delivering excellent customer service, achieving sales targets, and contributing to a positive team environment. Positions are available across several of our West London stores, including Westfield London, Kensington High Street, King’s Road, and additional locations.
As a strong communicator who enjoys working with the public, the Sales Assistant is responsible for:
- Delivering excellent customer service to all customers
- Establishing relationships with customers
- Introducing add-ons, promotions, and upcoming events to enhance the customer experience
- Assisting customers in fitting rooms, providing measuring and fitting services when requested
- Prioritising customer needs while performing any task within the store
- Operating cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts
- Reporting any transaction discrepancies to the Store Manager
- Adhering to cash handling rules and regulations
- Maintaining the store’s cleanliness in compliance with Health & Safety regulations
- Ensuring merchandise is displayed correctly according to company guidelines
- Staying vigilant about store security and reporting any suspicious behaviour to the appropriate personnel
- Assisting in any area of the store as requested by the Store Manager, including stock room duties
- Performing additional duties as needed to support the smooth running of the business
What we’re looking for:
- Passion for Fashion: A deep enthusiasm for the fashion industry.
- Brand Enthusiasm: Demonstrates enthusiasm for the Calzedonia brand, its products, and its quality.
- Sales & Customer Service Experience: Proven experience in sales and customer service environments.
- Approachable: Comfortable and confident in engaging with a diverse range of customers.
- Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations.
- Professional Image: Consistently presents a polished and professional appearance.
- Interpersonal & Time Management Skills: Excellent communication and time management abilities.
Benefits include:
- Monthly Bonus: Earn a monthly bonus based on store performance.
- Monthly Travel Scheme: Available after six months of employment within the company.
- Staff Discount: Enjoy discounts on all our UK and worldwide brands.
- Generous Uniform Allowance: Receive a uniform allowance per brand.
- 28 Days Paid Holidays
- Extensive Training: Comprehensive training on store performance statistics, people management, and communication skills.
- Career Progression and Personal Development: Opportunities for growth and development within the company.
- Referral Scheme: Benefit from our employee referral program.
- Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.
Conditions apply to all benefits. These benefits are discretionary and subject to change. The closing date is provided as a guide only. Applications will be reviewed on an ongoing basis, and the vacancy may close early if a suitable candidate is appointed. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
We are committed to gender equality and fostering a fair, inclusive environment. We welcome applications from all individuals, regardless of background, and value the diversity that each person brings to our workplace.
CALZEDONIA Sales Assistant- CALZEDONIA in London employer: Retail Skills Hub
ONIVERSE is an exceptional employer that values its employees by fostering a vibrant work culture and offering extensive training and development opportunities. With locations in the heart of West London, employees enjoy a competitive benefits package including monthly bonuses, generous staff discounts, and even a paid day off for their birthday, all while being part of a globally recognised fashion brand that prioritises inclusivity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land CALZEDONIA Sales Assistant- CALZEDONIA in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Retail Skills Hub, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Retail Skills Hub!
We think you need these skills to ace CALZEDONIA Sales Assistant- CALZEDONIA in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Retail Skills Hub, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Retail Skills Hub and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Retail Skills Hub that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Retail Skills Hub
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
