At a Glance
- Tasks: Deliver excellent customer service and drive sales in a vibrant retail environment.
- Company: Join ASHK, a premium Turkish lifestyle store and café in Westfield London.
- Benefits: Full training provided, inclusive workplace, and opportunities to thrive.
- Why this job: Be part of an exciting opening team and create memorable customer experiences.
- Qualifications: Confident, reliable, and a team player; previous experience preferred but not essential.
The predicted salary is between 21150 - 25850 £ per year.
We are looking for a passionate and energetic Sales Associate to join our premium retail store in Westfield. You will be responsible for delivering excellent customer service, driving sales, and maintaining high store standards. ASHK is a premium Turkish lifestyle concept store and café opening in Westfield London. We are looking for enthusiastic and customer-focused Retail & Café Associates to join our opening team.
Key responsibilities:
- Driving sales
- Serving tea and coffee
- Maintaining store standards
- Replenishing stock
- Processing transactions
- Supporting tasting activities
- Ensuring an exceptional customer experience across both retail and café areas
Profile:
- Confident and well-presented
- Sales-driven and proactive
- Reliable and a team player
- Previous retail, hospitality or customer service experience is preferred
Full training will be provided. This job description covers the main responsibilities, but it is not a complete list of everything you might do. In our stores, everyone pitches in and supports each other to keep things running smoothly day to day.
Equal opportunities: We strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties, responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.
ASHK Sales Assistant – ASHK employer: Retail Skills Hub
ONIVERSE is an exceptional employer that values its employees by fostering a vibrant work culture and offering extensive training and development opportunities. With locations in the heart of West London, employees enjoy a competitive benefits package including monthly bonuses, generous staff discounts, and even a paid day off for their birthday, all while being part of a globally recognised fashion brand that prioritises inclusivity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land ASHK Sales Assistant – ASHK
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Retail Skills Hub, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Retail Skills Hub!
We think you need these skills to ace ASHK Sales Assistant – ASHK
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Retail Skills Hub, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Retail Skills Hub and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Retail Skills Hub that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Retail Skills Hub
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
