Dealership Service C&D Driver in Watford

Location: Watford (WD18)

Salary: £28,080 pa (Monday to Friday, 8:30 am–5:30 pm, 40 hours with 1‑hour lunch)

What You’ll Do

Your day begins with two or three scheduled customer vehicle collections, using one of our fleet of small electric cars (typically R5s, R4s or future compact EVs). These are chosen for efficiency, ease of navigation and parking, and they naturally showcase our latest models while on customer premises. You’ll greet customers in full Renault Retail Group uniform to ensure clear identification, carry out a brief but professional vehicle assessment, collect their vehicle and return it safely to the Watford Service Department. Renault Watford provides this service for both premium customers and those who benefit from additional assistance, including those with mobility needs. Our service area includes Watford, nearby Hertfordshire postcodes, HA postcodes, parts of Buckinghamshire and occasionally NW London, so each day involves a different set of routes rather than familiar repeat journeys. You’ll usually collect cars and small vans up to a “small‑van” footprint; you may occasionally handle mid‑sized vans but never large long‑wheelbase vans. While many vehicles will be Renault or Dacia, our customers also drive a wide variety of makes and models, so you should be comfortable driving a broad mix of vehicles.

While the morning vehicles are being assessed and serviced, you’ll support the dealership by coordinating vehicle movements, keeping customer parking areas tidy and easy to navigate, completing condition checks and recording mileage, all while maintaining a smart, professional Renault Retail Group appearance at all times, as you represent the dealership directly in customers’ homes and workplaces. Later in the day, you’ll return serviced vehicles to customers, provide a polite re‑introduction of the work completed (including valeting on applicable services), complete a calm co‑inspection, and collect the Renault EV left earlier. For many customers, you are the only person they meet face‑to‑face — your professionalism directly contributes to customer satisfaction and 5★ reviews.

What We’re Looking For

• A confident, careful driver with strong attention to detail.
• Warm, professional and comfortable meeting customers at their homes or workplaces.
• Comfortable planning routes independently and working across a district with destinations that vary day‑to‑day rather than following periodic fixed routes.
• Organised and able to plan a multi‑stop day efficiently.
• Confident identifying and reporting vehicle damage or defects.
• Comfortable representing the dealership both on‑site and off‑site.

Suitable backgrounds include

• Previous dealership Service C&D Drivers
• Rental‑sector drivers
• Mobile‑repair C&D backgrounds (mechanical, cosmetic, windscreen repair, insurance C&D, accident‑repair logistics)

Equipment you will need

• A satnav (smartphone‑based or standalone)
• A charging cable for your device
• A portable power bank

Licence requirement

A full UK manual driving licence is essential. A DVLA licence check summary will be requested for candidates who progress.

Hours & Pay

£28,080 pa Monday to Friday, 8:30 am–5:30 pm (40 hours with 1‑hour lunch)

Company Benefits

• 33 days’ annual leave including Bank Holidays (option to buy or sell additional days)
• Pension scheme with life assurance
• Staff discounts on vehicles, parts, servicing, and accessories
• Access to our company loan car scheme
• Share Incentive Scheme
• Mortgage and pension advice seminars
• Excellent manufacturer training and clear career development opportunities
• Cycle to Work scheme, including e‑bikes
• Discounted gym membership
• Enhanced Maternity and Paternity policies
• Eye test voucher scheme