At a Glance
- Tasks: Lead a team, structure finance deals, and enhance customer experience in a dynamic dealership.
- Company: Join Renault Retail Group, a high-performing dealership with a strong customer base.
- Benefits: Competitive salary, uncapped OTE, company car, and generous leave.
- Other info: Enjoy excellent training, career growth, and a supportive work environment.
- Why this job: Make an impact in a key role while developing your career in the automotive industry.
- Qualifications: Experience in a similar role and strong communication skills are essential.
The predicted salary is between 31354 - 62700 £ per year.
Renault Retail Group is looking for an experienced Business Manager / F&I Transaction Manager to join our dealership based at Watford Business Park (WD18). You’ll be joining a high‑performing site representing Renault, Dacia and approved used vehicles, with strong enquiry levels, consistent stock availability, and a well‑established customer base. This is a key role within the sales function, working closely with the General Sales Manager. You will support and guide a team of Sales Executives, contributing to both performance and customer experience across the dealership.
What You’ll Do
- Structuring and presenting finance, insurance, and add‑on products in a clear, compliant manner to maximise customer value and dealership profitability.
- Supporting and coaching a team of Sales Executives, including second‑facing customers and assisting with deal progression where required.
- Working closely with the General Sales Manager to maintain strong finance and insurance penetration levels and overall commercial performance.
- Acting as a visible and supportive presence on the showroom floor, helping to guide customers through the finance process and improve conversion.
- Managing the end‑to‑end finance journey, including submitting applications, securing approvals, and ensuring all documentation is accurate and completed on time.
- Building effective relationships with lending partners and finance providers to secure competitive funding solutions for customers.
- Ensuring full compliance with FCA regulations and internal policies, with clear and transparent communication of financial commitments.
- Supporting vehicle part‑exchange valuations and overall deal structure.
- Monitoring deal progress, documentation, and outcomes to maintain accuracy, efficiency, and consistency across all transactions.
- Maintaining well‑structured daily processes, including pipeline management, diary control, and system updates, ensuring deals are progressed and completed efficiently.
- Supporting reporting, audits, and ongoing improvements within the sales and finance function.
What We’re Looking For
- Previous experience in a Business Manager, Transaction Manager, F&I Manager or Sales Controller role within a main dealer environment.
- A strong understanding of finance and insurance products, compliance requirements, and dealership processes.
- Experience supporting or mentoring Sales Executives within a retail sales environment.
- A structured, organised approach to managing deals, customer interactions, and daily workload.
- Strong communication skills with the ability to build confidence with both customers and colleagues.
- Confidence working in a target‑driven environment, with a focus on both performance and customer outcomes.
Licence Requirement
A full UK driving licence (manual and automatic vehicles) is essential for this role, to meet company insurance requirements and support vehicle demonstrations and customer test drives.
Working Pattern
5 days per week: 4 weekdays (8:00am‑6:00pm), Saturdays (8:30am‑5:00pm), 1 in 3 Sundays (10:00am‑4:00pm).
Pay
£31,354 pa basic salary, OTE £62,700 pa (uncapped and achievable). Company car provided.
Company Benefits
- Access to a salary sacrifice, tax‑efficient new car scheme (ECOS/ECOP).
- High‑spec vehicles replaced annually.
- Family Car Scheme, available for close family members from £139 per month.
- Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months’ service.
- Vehicles replaced annually.
- Car insurance included on both schemes.
- 33 days’ annual leave including Bank Holidays (option to buy or sell additional days).
- Pension scheme with life assurance.
- Staff discounts on vehicles, parts, servicing, and accessories.
- Share Incentive Scheme.
- Mortgage and pension advice seminars.
- Excellent manufacturer training and clear career development opportunities.
- Cycle to Work scheme, including e‑bikes.
- Discounted gym membership.
- Enhanced Maternity and Paternity policies.
- Eye test voucher scheme.
How To Apply
Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please.
Business Manager in Watford employer: Retail Renault Group UK Ltd.
Renault Retail Group is an exceptional employer, offering a dynamic work environment at our Watford dealership where you can thrive as a Business Manager. With competitive pay, uncapped OTE, and a comprehensive benefits package including a company car, generous annual leave, and clear career development opportunities, we prioritise employee growth and well-being. Join a supportive team that values performance and customer satisfaction, while enjoying the perks of working with a leading automotive brand in a high-demand location.
Contact Details:
Retail Renault Group UK Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager in Watford
✨Tip Number 1
Get to know the dealership inside out! Research Renault Retail Group, their values, and what makes them tick. This way, when you walk in for that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your pitch! You’ll need to demonstrate your experience in finance and insurance products, so prepare some examples of how you've successfully supported Sales Executives in the past. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a recommendation when it comes time to apply.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Renault Retail Group.
We think you need these skills to ace Business Manager in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Business Manager role. Highlight your previous experience in finance and insurance, and don’t forget to mention any mentoring or coaching you've done with Sales Executives.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our dealership. Mention your understanding of compliance and how you can contribute to both performance and customer experience.
Showcase Your Communication Skills:In your application, demonstrate your strong communication skills. We want to see how you build relationships with customers and colleagues alike. Share examples of how you've successfully navigated customer interactions in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get back to you. Plus, it shows you’re keen on joining our team at Renault Retail Group!
How to prepare for a job interview at Retail Renault Group UK Ltd.
✨Know Your Numbers
Make sure you’re familiar with the financial products and services relevant to the role. Brush up on your knowledge of FCA regulations and dealership processes, as this will show that you’re serious about compliance and customer value.
✨Showcase Your Leadership Skills
Prepare examples of how you’ve supported or mentored Sales Executives in the past. Highlight your ability to guide a team and improve performance, as this is key for the Business Manager role.
✨Practice Your Communication
Since strong communication skills are essential, practice explaining complex finance concepts in simple terms. This will help you demonstrate your ability to build confidence with customers and colleagues during the interview.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you had to manage a deal from start to finish, ensuring accuracy and efficiency, and be ready to discuss them.
