At a Glance
- Tasks: Help customers find the right parts and accessories while optimising sales.
- Company: Join Renault Swansea, a busy dealership with a focus on customer care.
- Benefits: Enjoy a competitive salary, generous leave, and staff discounts.
- Why this job: Be part of a dynamic team and enhance your career in the automotive industry.
- Qualifications: Experience as a Parts Advisor and excellent communication skills required.
- Other info: Opportunities for career progression and comprehensive training available.
The predicted salary is between 27500 - 31625 £ per year.
Renault Swansea is looking for an experienced Parts Advisor to join our busy dealership on Fendrod Way, Swansea (SA7 9DG). You’ll be joining a Parts team that prides itself on providing excellent customer care.
Why join us
- A basic salary of £27,500 pa OTE £31,625 pa
- 33 days’ annual leave including Bank Holidays (with the option to buy or sell additional days)
- Pension scheme with life assurance cover
- Share Incentive Scheme
- Brand new car on our Loan Plan Car scheme
- Staff discounts on vehicles, parts, servicing, and accessories
- Free Mortgage and pension advice seminars
- Cycle‑to‑Work scheme, including e‑bikes
- Discounted gym membership
- Enhanced Maternity and Paternity policies
- Opportunities to progress your career and excellent Manufacturer training
What You’ll Be Doing
- Optimising the sale of all Parts and Accessory products to Retail and Trade Customers and the workshop
- Contacting distributors, fleet owners, trade outlets and shops to sell parts and accessories
- Satisfying all customer requirements and increasing all aspects of the parts business through direct selling
- Ensuring all customer queries are dealt with within required time frames
- Storing all parts correctly
- Stock management - assisting with warehouse duties, stock checking etc.
What You’ll Bring
- Previous experience in a Parts Advisor role preferably at a main dealer
- Excellent communication and negotiation skills
- Ability to deliver outstanding customer service
- Computer literate and ability to use online systems
- A full UK driving licence
Working pattern
You’ll be working 40 hours per week Monday to Friday 8.30am-5.30pm with 1 hour for lunch. Saturday mornings 8:30am -12:30pm on a rota (an average of two per month but not guaranteed. Overtime paid)
Interested? Apply NOW
Parts Advisor in Swansea employer: Retail Renault Group UK Ltd.
Contact Detail:
Retail Renault Group UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Swansea
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Renault Swansea. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, be ready to talk about your experience as a Parts Advisor. Bring along examples of how you've excelled in customer service and sales.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After any interview or meeting, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Renault Swansea.
We think you need these skills to ace Parts Advisor in Swansea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your previous roles and achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Renault Swansea. Share your passion for customer service and how you can contribute to our busy dealership.
Show Off Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects that. Keep your language clear and professional, but don’t forget to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Retail Renault Group UK Ltd.
✨Know Your Parts
Brush up on your knowledge of car parts and accessories. Be ready to discuss specific products and how they can benefit customers. This shows you’re not just familiar with the role but genuinely passionate about it.
✨Customer Service Focus
Prepare examples of how you've delivered outstanding customer service in the past. Think about situations where you went above and beyond for a customer, as this is crucial for a Parts Advisor role.
✨Communication Skills Matter
Practice articulating your thoughts clearly and confidently. Since you'll be negotiating and communicating with various stakeholders, demonstrating strong communication skills during the interview will set you apart.
✨Show Enthusiasm for the Brand
Research Renault and their values. Showing enthusiasm for the brand and understanding their products can make a great impression. It demonstrates that you’re not just looking for any job, but you want to be part of their team.