Service Advisor

Overview

Renault Bristol is looking for an experienced automotive Service Advisor to join our Aftersales team. The role will be based at our dealership in Bristol, BS4. Previous dealership service advisor or service receptionist experience is essential for this role.

Responsibilities

• Guide customers through the process of servicing their vehicle, starting with the initial booking into the workshop and arranging courtesy cars as needed.
• Deliver high levels of customer service, explain costs and timescales, liaise with Technicians, and gain authority for extra work and invoicing.
• Keep customers informed of their vehicle’s progress throughout the day.

Qualifications

• Solid track record as a dealership service advisor, service booking advisor or service receptionist.
• Experience in Kerridge, ADP Autoline or CDK Drive is preferred.
• Full UK driving licence (occasional movement of customer and courtesy cars).

Working arrangements

Full-time hours, including weekend work. We’re open to flexible working options — just ask.

Salary and benefits

Base pay range: £29,120 pa + bonus, OTE £34,944 pa. In return we offer a flexible basic salary starting from £29,120 per annum plus a monthly Service Advisor bonus scheme (OTE £34,944 pa). Fringe benefits include 25 days annual leave + 8 bank holidays, pension scheme, staff discounts on products and services, subsidised car option after 3 months’ service (loan plan) and superb career opportunities Group-wide.

How to apply

To be considered for this vacancy, please reply including your latest CV and a brief covering letter.

• No Agencies please.

About Renault Retail Group

Renault Retail Group is a national network of automotive dealerships representing the brands Renault, Dacia and Alpine. We are Renault’s largest dealer group selling 1 in every 5 Renault in the UK and we are 100% owned by Renault.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Automotive

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