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For Companies At a Glance
- Tasks: Lead the Parts Department, ensuring smooth operations and excellent customer service.
- Company: Join a friendly team at a leading automotive company in Bristol.
- Benefits: Enjoy a competitive salary, generous leave, and great perks like gym discounts.
- Other info: Work Monday to Friday with occasional Saturday mornings; overtime paid.
- Why this job: Make an impact in a dynamic environment with clear career growth opportunities.
- Qualifications: Experience in a Parts Supervisor role and strong communication skills required.
The predicted salary is between 31000 - 37000 £ per year.
We have an exciting opportunity for an experienced Parts Supervisor to join our friendly Parts team based in our Pioneer Park, Bristol (BS4) location.
Why join us?
- Competitive salary of £31,000 pa OTE £37,200 pa
- 33 days’ annual leave including Bank Holidays (option to buy or sell additional days)
- Pension scheme with life assurance
- Access to our very attractive company loan plan car scheme
- Discounted gym membership
- Staff discounts on vehicles, parts, servicing, and accessories
- Share Incentive Scheme
- Mortgage and pension advice seminars
- Cycle to Work scheme, including e‑bikes
- Enhanced Maternity and Paternity policies
- Excellent manufacturer training and clear career development opportunities
What You’ll Be Doing
- Supporting the Service Manager by the effective day-to-day running of the Parts Department by contributing to the development of departmental plans and budgets, ensuring accurate stockholding for optimal parts availability, and supporting financial and sales performance
- Ensuring the trade and bodyshop customers are marketed to their full potential via mail shots, visits and telephone to increase and maintain sales volume and profitability
- Utilising daily and weekly statistics and monthly management accounts systems to monitor and control departmental productivity and profitability
- Administer and resolve all customer parts enquiries and complaints in a competent and timely manner
- Regular stock checks and monitor continuously stock levels to ensure minimum obsolete stock
- Maintain Parts reception area to agreed housekeeping standards
What You’ll Bring
- Previous experience in a Parts Supervisor role preferably at a main dealer
- Proven understanding of automotive service and parts
- Strong commercial awareness
- Excellent communication skills with the ability to build rapport with customers
- Ability to deliver an outstanding customer experience
- Highly organised with excellent time management skills
- Knowledge of CDK Drive, Kerridge
- A full UK driving licence (essential)
The working hours are 40 hours per week Monday to Friday 8am-5pm with one hour for lunch. Saturday mornings 8.30am-12.30pm on a rota (1 in 3) for which overtime is paid.
Interested? Please apply online with your CV.
Parts Supervisor employer: Retail Renault Group UK Ltd.
Contact Detail:
Retail Renault Group UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for a Parts Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its parts department. Familiarise yourself with their products and services, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly understands the business.
✨Tip Number 3
Practice your communication skills! As a Parts Supervisor, you'll need to build rapport with customers and colleagues alike. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our friendly Parts team at Pioneer Park.
We think you need these skills to ace Parts Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles as a Parts Supervisor and any relevant achievements that show you can handle the responsibilities outlined.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our Parts team. Share specific examples of how you've successfully managed parts departments or improved customer experiences in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application showcases your ability to build rapport with customers. Use clear and concise language to demonstrate your communication style.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Retail Renault Group UK Ltd.
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of automotive parts and services. Familiarise yourself with common parts issues and solutions, as well as the specific products and services offered by the company. This will show that you're not just interested in the role but also passionate about the industry.
✨Showcase Your Customer Service Skills
As a Parts Supervisor, you'll need to handle customer enquiries and complaints effectively. Prepare examples from your past experience where you've successfully resolved customer issues or improved their experience. This will demonstrate your ability to deliver outstanding service.
✨Be Ready to Discuss Financial Performance
Since the role involves monitoring departmental productivity and profitability, be prepared to discuss how you've contributed to financial success in previous positions. Bring along any relevant statistics or examples that highlight your commercial awareness and ability to drive sales.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company's future plans, or how success is measured in the Parts Department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.