At a Glance
- Tasks: Deliver top-notch customer service and maintain vehicle quality standards.
- Company: Join Retail Renault Group UK Ltd, a leader in the automotive industry.
- Benefits: Enjoy 33 days of leave, discounts on cars, and flexible working options.
- Why this job: Accelerate your career with training opportunities and a supportive work culture.
- Qualifications: Must have NVQ level 3 in Motor Vehicle Maintenance and Master Technician accreditation.
- Other info: Earn uncapped bonuses and enjoy a family-friendly work environment.
The predicted salary is between 45572 - 57772 £ per year.
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Retail Renault Group UK Ltd. provided pay range
This range is provided by Retail Renault Group UK Ltd.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Master Technician, Romford (RM3) Mon – Fri + 1-in-4 Sat mornings on rota £45,572 pa + uncapped bonus.
Top Master Technicians are earning on average £12,000 on top of their basic.
Put your career in high gear with us. Be part of the great RENAULUTION.
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with discounts on new and used cars, plus servicing offers and other retail discounts
- Drive a great deal with 60% off our loan plan scheme
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme and our industry leading range of EV vehicles
- Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our Manufacturer Training Academy and accelerate your career progression.
- We’re open to flexible working options – just ask
What you’ll be doing:
- Delivering exceptionally high customer service levels that lead to customer loyalty and referrals
- Ensuring that all work meets quality standards
- Maintaining thorough and up-to-date technical knowledge of our product portfolio
- Carrying out, diagnosis and repair of vehicles to the highest standards
- Communicating with the Service Advisors and Workshop Control
- Speaking with customers on occasion to provide expert knowledge and technical opinion
What you’ll have:
A City & Guilds or NVQ level 3 Motor Vehicle Maintenance and Repair qualifications, Master Technician accreditation (any brand / manufacturer) and be fully equipped with own tools and hold a full UK Driver’s license. If you have previous Technical Expert / Co-Tech experience with Renault, Nissan or Dacia, this would be desirable although we are able to provide dedicated fast-track courses for a Master or Gold-level Technician moving brands.
We’re steering to success – all we need is you
HOW TO APPLY:
Hit \”Apply Now\” and follow the instructions provided by our Recruitment platform, which will include a request to upload your CV.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Engineering and Information Technology
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Industries
Automotive
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Master Technician employer: Retail Renault Group UK Ltd.
Contact Detail:
Retail Renault Group UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Master Technician
✨Tip Number 1
Familiarise yourself with the Renault product portfolio. Understanding the specific models and their technical specifications will not only boost your confidence during interviews but also demonstrate your genuine interest in the brand.
✨Tip Number 2
Network with current or former employees of Retail Renault Group UK Ltd. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous experience in detail, especially any roles that involved customer service or technical expertise. Highlighting specific examples of how you've delivered high-quality service or resolved complex issues will set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest automotive technologies and trends, particularly those relevant to electric vehicles and hybrid systems. This knowledge will not only impress your interviewers but also align with the company's focus on innovation and sustainability.
We think you need these skills to ace Master Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications, such as your City & Guilds or NVQ level 3 in Motor Vehicle Maintenance and Repair. Emphasise any Master Technician accreditation and experience with Renault, Nissan, or Dacia.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to delivering high customer service. Mention specific experiences where you ensured quality standards and customer satisfaction.
Highlight Technical Skills: In your application, detail your technical knowledge and experience in diagnosing and repairing vehicles. Include any specific tools or technologies you are proficient with, as this will demonstrate your capability for the role.
Follow Application Instructions: When applying, carefully follow the instructions provided by Retail Renault Group UK Ltd. Ensure you upload all required documents and double-check for any specific requests they may have.
How to prepare for a job interview at Retail Renault Group UK Ltd.
✨Showcase Your Technical Expertise
As a Master Technician, it's crucial to demonstrate your in-depth knowledge of vehicle maintenance and repair. Be prepared to discuss specific technical challenges you've faced and how you resolved them, especially if they relate to Renault, Nissan, or Dacia.
✨Emphasise Customer Service Skills
Retail Renault Group values high customer service levels. Share examples of how you've provided exceptional service in the past, leading to customer loyalty and referrals. This will show that you understand the importance of customer satisfaction in the automotive industry.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think of situations where you had to diagnose complex issues or manage customer expectations, and be ready to explain your thought process.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the Manufacturer Training Academy or the flexible working options available. This demonstrates your eagerness to grow within the company and your commitment to continuous learning.