At a Glance
- Tasks: Diagnose and repair vehicles to the highest standards in a modern workshop.
- Company: Join Renault Retail Group, a respected dealer with a collaborative culture.
- Benefits: Earn a competitive salary plus uncapped bonuses and enjoy great perks.
- Why this job: Work with cutting-edge technology and make a real impact in the automotive industry.
- Qualifications: Must have Master Technician accreditation and relevant experience.
- Other info: Enjoy excellent career progression opportunities and a supportive work environment.
The predicted salary is between 48000 - 53000 £ per year.
Renault Retail Group – Hayes is expanding our Hayes facility and we’re looking for an experienced Master Technician to join our growing team. This is a rare chance to work in a modern, fully refurbished, state-of-the-art workshop with the latest Renault diagnostic technology, excellent manufacturer support, and a stable, respected dealer group.
Role: Master Technician – Hayes, UB3. Mon - Fri 8:30am to 5:30pm. £48,000 pa + uncapped bonus, OTE £53,000 pa.
Hours: Monday to Friday, 8:30am-5:30pm (30‑minute lunch). Our workshop is currently closed on Saturdays, but if reopened: 1-in-3 Saturdays 8:30am-12:30pm, paid at time and a half.
In return we offer a basic salary and a comprehensive benefits package as described below.
Responsibilities:
- Carrying out servicing, diagnosis and complex repair of vehicles to the highest standards.
- Communicating with the Service Advisors and Workshop Control.
- Speaking with customers on occasion to provide expert knowledge and technical opinion.
- Maintaining thorough and up-to-date technical knowledge of our product portfolio.
- Maintaining the highest levels of customer service to encourage customer loyalty and referrals.
Qualifications:
- City & Guilds or NVQ Level III Motor Vehicle Maintenance and Repair qualifications.
- Master Technician accreditation (any brand/manufacturer).
- Fully equipped with own tools and protective footwear.
- Full and valid UK Driver’s license (manual and automatic) to carry out diagnostic test drives.
- Prior Technical Expert / Co-Tech experience with Renault, Nissan or Dacia preferred; fast-track courses available for Master or Gold-level Technicians moving brands.
Benefits and incentives:
- Uncapped monthly efficiency bonus scheme (typical addition of £2,000-£5,000 pa on top of base salary).
- Subsidised car option after 3 months’ service (loan car scheme).
- 25 days’ holiday plus Bank Holidays, pension with life assurance, share incentive scheme.
- Access to manufacturer/brand training and opportunities for career progression.
- Branded workwear and PPE, plus benefits such as Holiday Buy/Sell, enhanced maternity/paternity policies, vehicle/parts/service discounts, Cycle-to-Work, and discounted gym membership.
Our commitment to equal employment opportunities and general guidance: this posting reflects current role requirements and expectations.
Master Technician employer: Retail Renault Group UK Ltd.
Contact Detail:
Retail Renault Group UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Master Technician
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who might know about openings at Renault. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! If you have a chance, bring your tools and demonstrate your expertise during an informal meet-up or workshop visit. It’s a great way to impress potential employers and show them what you can do.
✨Tip Number 3
Stay updated on the latest tech! Make sure you’re familiar with Renault’s diagnostic technology and any new trends in vehicle maintenance. This knowledge will not only boost your confidence but also make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Renault Retail Group – Hayes.
We think you need these skills to ace Master Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Master Technician role. Highlight your relevant experience, qualifications, and any specific skills that match what we're looking for. This shows us you’re serious about the position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Renault Retail Group. Share your passion for the automotive industry and how your background aligns with our values.
Show Off Your Technical Skills: Don’t forget to mention your technical expertise! Whether it's your Master Technician accreditation or your experience with Renault, Nissan, or Dacia, we want to see how your skills can benefit our workshop.
Apply Through Our Website: Remember to hit 'Apply' on our website! Following the instructions there ensures your application gets to the right place. Plus, it makes it easier for us to review your details and get in touch if you're shortlisted.
How to prepare for a job interview at Retail Renault Group UK Ltd.
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially regarding Renault vehicles. Familiarise yourself with the latest diagnostic technology and be ready to discuss your experience with complex repairs and servicing.
✨Showcase Your Communication Skills
As a Master Technician, you'll need to communicate effectively with Service Advisors and customers. Prepare examples of how you've successfully explained technical issues to non-technical people or collaborated with team members in the past.
✨Demonstrate Customer Focus
Highlight your commitment to customer service during the interview. Share instances where you've gone above and beyond to ensure customer satisfaction, as this will show that you understand the importance of building loyalty and referrals.
✨Ask Insightful Questions
Prepare thoughtful questions about the workshop environment, team dynamics, and opportunities for training and progression. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.