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For Companies At a Glance
- Tasks: Help customers, solve problems, and create positive experiences in a supportive team.
- Company: Renault Retail Group, a nurturing environment for your career growth.
- Benefits: Earn while you learn with competitive pay and 25 days annual leave.
- Why this job: Build strong people skills and gain confidence in a rewarding customer service role.
- Qualifications: Enthusiasm and commitment to creating great experiences for others.
- Other info: Join a friendly team and enjoy mentorship from experienced professionals.
Base pay range
Salary: £17,784 pa (£8.55 per hour) Year 1
Hours: 40 per week
Location: Bristol (BS15 4XX) and (BS4 3QB) 2 vacancies
Annual leave: 25 days plus Bank Holidays
Overview
Do you enjoy helping people, solving problems, and creating positive experiences? If so, our Customer Service Apprenticeship could be the perfect start to your career. At Renault Retail Group, our service desks are the heart of our business. They’re where customers come for advice, reassurance, and solutions — and where you’ll build the skills and confidence to shine in a people-focused role.
What you\’ll be doing
- Welcoming customers and making them feel at ease
- Listening carefully to their needs and finding the right solutions
- Learning how to manage bookings, paperwork, and communication with the workshop
- Working closely with a friendly, supportive team
Why join us?
- A nurturing environment where your ideas are valued
- Support from experienced mentors who’ll guide your growth
- Training that builds both confidence and practical skills
- Earn while you learn, with a pathway to a long-term career in customer service
This is more than just an apprenticeship – it’s your chance to build strong people skills, gain confidence, and be part of a team that celebrates your progress every step of the way.
We welcome applications from everyone – whether you already enjoy customer service or are curious to learn something new. What matters most is your enthusiasm and your commitment to creating great experiences for others.
Apply today and start building your future with Renault Retail Group.
Seniority level
- Internship
Employment type
- Full-time
Job function
- Other
Industries
- Consumer Services
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Apprentice Customer Service Specialist employer: Retail Renault Group UK Ltd.
Contact Detail:
Retail Renault Group UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Customer Service Specialist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Renault Retail Group. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about helping customers, think of examples from your past experiences where you've successfully solved problems or made someone’s day better. Share these stories during your interview to demonstrate your potential.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Apprentice Customer Service Specialist
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for helping people shine through in your application. We want to see that you’re excited about creating positive experiences and are eager to learn more about customer service.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences. We love seeing how your background aligns with the role, so don’t be shy about showcasing your strengths!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your ideas flow well and are easy to understand. Avoid jargon unless it’s relevant!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to receive your details and get you on the path to joining our team!
How to prepare for a job interview at Retail Renault Group UK Ltd.
✨Show Your Enthusiasm
Make sure to express your genuine interest in helping people and creating positive experiences. Share examples from your past where you've gone the extra mile for someone, as this will resonate well with the interviewers.
✨Know the Company
Do a bit of homework on Renault Retail Group. Familiarise yourself with their values and what they stand for. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Practice Active Listening
During the interview, demonstrate your listening skills by responding thoughtfully to questions. If they ask about handling customer complaints, share a specific situation where you listened carefully and found a solution. This shows you understand the importance of communication in customer service.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the training process or how success is measured in the role. This not only shows your interest but also gives you insight into what to expect if you join their team.
