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- Tasks: Install EPoS systems across the UK and train customers on software.
- Company: Join RDPR, the UK's leading EPoS provider for independent retailers.
- Benefits: Competitive pay, hands-on experience, and a chance to travel.
- Why this job: Be the face of our company and make a lasting impression on customers.
- Qualifications: Full driving licence, teamwork skills, and basic DIY knowledge required.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 30000 - 40000 £ per year.
About the role
Due to an increase in workloads, we are now looking for an EPoS installation engineer. Our offices are based in Essendine, Rutland UK and you will need to be within commuting distance of these offices as you will be required to pick up equipment for your installations.
Responsibilities
- Report in to the Installation Manager weekly for schedule.
- Drive to UK sites to install Epos systems, which may entail overnight stays.
- Become proficient in the ShopMate software in order to train the customers in its functionality.
- Deal with customers' requests via the telephone.
- Visit sites for engineer engagements/breakdowns.
- Willingness to provide demonstrations of the Epos system at occasional trade events.
Qualifications
- You have a full clean driving licence.
- You have previous experience of working as part of a team.
- You have basic DIY skills, drilling holes, using a jigsaw.
- You are able to run network cables, often through suspended ceilings.
- You have knowledge of cable management.
- You have knowledge of basic network fault finding.
- You have demonstrable organisational skills, including time management, prioritisation of tasks and self-motivation.
- You have a strong work ethic, require high standards of self-motivation, able to be flexible in order to get the job done, able to work under pressure when deadlines approach.
- You are a confident and clear communicator.
- You have an excellent professional manner at all times.
- You are hardworking and committed, with a sense of humour.
About RDPRDP
RDP is the UK's leading provider of specialist EPoS systems to the independent retail sector. Our dominant position in the industry is largely down to our best-in-class support, delivered by our passionate, talented team. One of the most important elements of the role is that in many cases the installation engineer is the first person from The Retail Data Partnership that the customer will meet. It is therefore very important that the engineer leaves an excellent first impression of the company. The installation engineer will also need to provide excellent, consistent and professional levels of service to our customers and all aspects of the business.
EPoS Installation Engineer in Stamford employer: Retail Limited
Contact Detail:
Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EPoS Installation Engineer in Stamford
✨Tip Number 1
Get to know the company inside out! Research RDPRDP and their EPoS systems so you can chat confidently about how you can contribute. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! As an installation engineer, you'll be the face of the company. Role-play with a friend or family member to nail down how to explain technical stuff in a way that customers will understand.
✨Tip Number 3
Be prepared for on-the-spot problem-solving! Brush up on your DIY skills and network fault-finding techniques. You never know when a tricky situation might pop up during an installation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace EPoS Installation Engineer in Stamford
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your DIY skills and any experience you have with EPoS systems in your application. We want to see how you can bring your expertise to the table!
Be Professional and Personable: Since you'll be the face of our company, it's crucial to convey your excellent communication skills and professional manner in your written application. Let us know how you connect with customers!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific experiences that relate to the responsibilities listed in the job description. We love seeing candidates who pay attention to detail!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us at StudySmarter!
How to prepare for a job interview at Retail Limited
✨Know Your EPoS Systems
Familiarise yourself with EPoS systems, especially the ShopMate software. Being able to discuss its features and benefits will show your enthusiasm and readiness to train customers effectively.
✨Demonstrate Your DIY Skills
Since basic DIY skills are essential for this role, be prepared to talk about any relevant experience you have. Bring examples of past projects or installations where you've used tools like jigsaws or drills.
✨Show Off Your Communication Skills
As the first point of contact for customers, your communication style is crucial. Practice explaining technical concepts in simple terms, and be ready to showcase your professional manner during the interview.
✨Highlight Your Organisational Skills
Discuss how you manage your time and prioritise tasks, especially when under pressure. Share specific examples of how you've successfully handled tight deadlines or complex schedules in previous roles.