At a Glance
- Tasks: Lead a team to deliver exceptional customer service and ensure smooth operations.
- Company: Join a dynamic company focused on financial wellbeing and team success.
- Benefits: Competitive pay, car allowance, paid holidays, and ongoing training.
- Other info: Opportunities for progression and overseas travel available.
- Why this job: Make a real difference in your team's performance while developing your leadership skills.
- Qualifications: Full driving licence and outstanding customer service skills required.
The predicted salary is between 29500 - 30500 £ per year.
Financial advice, all contributing to the financial wellbeing of RAS colleagues.
Responsibilities
- Correct procedures and processes are followed.
- Exceptional customer service standards are delivered on all sites.
- Stock counts are completed accurately and within the given time frame.
- Team productivity is monitored and improved where possible.
Requirements
- Full Driving Licence.
- Outstanding customer service skills.
- Ability to communicate effectively with all levels of personnel.
- Basic IT skills.
- Ability to remain focused when under pressure.
- Manage time effectively and work without immediate supervision.
- Willingness and ability to travel.
- Prolonged periods of standing and some use of step stools and ladders, and access to ground and high level stock (warehouses or large retail premises).
Employment Conditions
- Working unsociable hours, early mornings or night shifts.
- Not suitable for persons under 18 years of age.
Training & Benefits
- Full training in our systems and client procedures will be provided.
- Expenses paid.
- Ongoing training.
- Progression opportunities.
- Paid holiday.
- Overseas opportunities.
Shift Leader- Newport- £14.29 p/hr+£290 car allowance p/m employer: Retail Limited
As a Shift Leader in Newport, you will join a dynamic team dedicated to enhancing the financial wellbeing of our colleagues while delivering exceptional customer service. Our company fosters a supportive work culture with comprehensive training, ongoing development opportunities, and the potential for career progression, all within a vibrant location that values teamwork and employee growth. With competitive pay and additional benefits such as a car allowance and paid holidays, we are committed to making your employment experience both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader- Newport- £14.29 p/hr+£290 car allowance p/m
✨Tip Number 1
Get to know the company culture! Research RAS and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Brush up on your time management skills! The job requires you to manage your time effectively, so consider using tools or techniques that help you stay organised and focused, especially when under pressure.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you a better chance of standing out. Plus, it shows you're proactive and keen to join the team!
We think you need these skills to ace Shift Leader- Newport- £14.29 p/hr+£290 car allowance p/m
Some tips for your application 🫡
Show Off Your Customer Service Skills:We want to see how you can deliver exceptional customer service! Make sure to highlight any relevant experience in your application, especially if you've worked in fast-paced environments. Remember, it's all about making our colleagues feel valued and supported.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This helps us understand your skills and experiences without any confusion.
Tailor Your Application:Take a moment to read through the job description and align your application with what we're looking for. Mention specific skills or experiences that relate to the responsibilities and requirements listed. It shows us you're genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Retail Limited
✨Know Your Stuff
Make sure you understand the role of a Shift Leader and the responsibilities that come with it. Brush up on financial advice basics and customer service standards, as these will be key topics during your interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a tricky issue effectively.
✨Demonstrate Time Management
Be ready to discuss how you manage your time and prioritise tasks, especially under pressure. Share specific instances where you successfully juggled multiple responsibilities or met tight deadlines.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
