Credit Control Administrator – Growth & Team Path in Stoke-on-Trent

Credit Control Administrator – Growth & Team Path in Stoke-on-Trent

Stoke-on-Trent Full-Time 28000 - 30000 £ / year (est.) No working from home possible
Retail Knows Why

At a Glance

  • Tasks: Support the Credit Controller with customer accounts and ensure compliance with trading terms.
  • Company: Join a fast-paced, family-owned company with a growing finance function.
  • Benefits: Enjoy 25 days annual leave, free parking, staff discounts, and exclusive perks.
  • Other info: Be part of a dynamic team with exciting long service incentives.
  • Why this job: Kickstart your career in credit control with clear progression and training opportunities.
  • Qualifications: Experience with Excel, a can-do attitude, and problem-solving skills are essential.

The predicted salary is between 28000 - 30000 £ per year.

This position is no longer open for applications.

Location: Stoke on Trent

Salary: £25,000.00

Employment Type: Full Time, Permanent

RKW’s Finance function is evolving – and from the merger of our Credit Control and Disputes Resolution teams, we have now created a new role for a Credit Control Administrator. This is a wonderful chance for someone who is looking to start in credit control / credit management. You will be working as part of the wider credit function in a large, growing, fast-paced family‑owned company.

You may already be in an Accounts team role – or you might be working in Customer Service, Sales Order Processing, or Operational Admin – what we’re really looking for is great attention to detail, a head for numbers and the sort of approach that gets things done. With this new team structure, a clear career progression pathway has been established, with role‑specific training and development available.

Job Role: To support the Credit Controller in ensuring that the assigned customer accounts are in line with the companies trading terms.

Specific Duties:

  • Allocation of receipts to customer accounts
  • Matching receipts against Invoices
  • Liaising with other departments to resolve debit note requests
  • Raising Credit Notes for Debit notes once approved
  • Ad‑Hoc Duties

Skills and Desirables:

  • Must have experience with Excel
  • Must have a can‑do attitude
  • Likes problem solving
  • Wants to work as part of a team
  • Understands credit and debit notes

Company Benefits:

  • 25 days annual leave, plus bank holidays
  • Free parking on all sites
  • Staff discount on all our products
  • Training and development
  • Exclusive discounts on cinema, holidays, days out, eating out and much more
  • Long service incentives and rewards

Credit Control Administrator – Growth & Team Path in Stoke-on-Trent employer: Retail Knows Why

RKW is an exceptional employer located in Stoke on Trent, offering a dynamic work environment within a family-owned company that prioritises employee growth and development. With a clear career progression pathway, comprehensive training, and generous benefits such as 25 days of annual leave and exclusive discounts, RKW fosters a supportive culture where attention to detail and teamwork are highly valued. Join us to be part of a fast-paced finance function that is evolving and making a meaningful impact.

Retail Knows Why

Contact Details:

Retail Knows Why Recruitment Team

We think you need these skills to ace Credit Control Administrator – Growth & Team Path in Stoke-on-Trent

Attention to Detail
Numerical Skills
Excel
Problem-Solving Skills
Teamwork
Understanding of Credit and Debit Notes
Communication Skills