At a Glance
- Tasks: Support the Credit Controller with customer accounts and ensure compliance with trading terms.
- Company: Join a fast-paced, family-owned company with a growing finance function.
- Benefits: Enjoy 25 days annual leave, free parking, staff discounts, and exclusive perks.
- Other info: Be part of a dynamic team with exciting long service incentives.
- Why this job: Kickstart your career in credit control with clear progression and training opportunities.
- Qualifications: Experience with Excel, a can-do attitude, and problem-solving skills are essential.
The predicted salary is between 28000 - 30000 £ per year.
This position is no longer open for applications.
Location: Stoke on Trent
Salary: £25,000.00
Employment Type: Full Time, Permanent
RKW’s Finance function is evolving – and from the merger of our Credit Control and Disputes Resolution teams, we have now created a new role for a Credit Control Administrator. This is a wonderful chance for someone who is looking to start in credit control / credit management. You will be working as part of the wider credit function in a large, growing, fast-paced family‑owned company.
You may already be in an Accounts team role – or you might be working in Customer Service, Sales Order Processing, or Operational Admin – what we’re really looking for is great attention to detail, a head for numbers and the sort of approach that gets things done. With this new team structure, a clear career progression pathway has been established, with role‑specific training and development available.
Job Role: To support the Credit Controller in ensuring that the assigned customer accounts are in line with the companies trading terms.
Specific Duties:
- Allocation of receipts to customer accounts
- Matching receipts against Invoices
- Liaising with other departments to resolve debit note requests
- Raising Credit Notes for Debit notes once approved
- Ad‑Hoc Duties
Skills and Desirables:
- Must have experience with Excel
- Must have a can‑do attitude
- Likes problem solving
- Wants to work as part of a team
- Understands credit and debit notes
Company Benefits:
- 25 days annual leave, plus bank holidays
- Free parking on all sites
- Staff discount on all our products
- Training and development
- Exclusive discounts on cinema, holidays, days out, eating out and much more
- Long service incentives and rewards
Credit Control Administrator – Growth & Team Path in Stoke-on-Trent employer: Retail Knows Why
RKW is an exceptional employer located in Stoke on Trent, offering a dynamic work environment within a family-owned company that prioritises employee growth and development. With a clear career progression pathway, comprehensive training, and generous benefits such as 25 days of annual leave and exclusive discounts, RKW fosters a supportive culture where attention to detail and teamwork are highly valued. Join us to be part of a fast-paced finance function that is evolving and making a meaningful impact.