At a Glance
- Tasks: Provide exceptional customer service and assist customers in finding homeware products.
- Company: A leading homeware company known for its customer-focused approach.
- Benefits: Competitive salary, excellent discounts, and a vibrant work environment.
- Other info: Must be available to work weekends; great opportunity for personal growth.
- Why this job: Join a passionate team and help create a welcoming shopping experience.
- Qualifications: Retail sales experience and a love for cooking and baking.
The predicted salary is between 18304 - 21000 £ per year.
The ideal candidate must have significant retail sales experience. Our client is a Homeware company who are extremely customer focused. They have excellent products for the home and their customer obsessed service makes their stores a pleasant and welcoming environment.
Ideal candidate:
- Are you interested in cooking and baking?
- Extremely service focused who enjoys talking to customers
- Has a proven track record of working in similar environment: Fashion, accessories, home
- Confident, highly personable and full of personality
- Highly presented and polished
- Good understanding of working with KPIs like ATV, UPT, Conversion, sales targets
- Is highly numerate and excellent verbal and written communication
- You will need to work weekends
The Package:
- Salary is dependent upon experience £18,304 - £21,000 (as a guide).
- Excellent discounts
Due to the increased demand in such positions we can only respond to the candidates who closely match the criteria.
Customer Service Advisor, Bromley, New Store employer: Retail Jobs UK
As a Customer Service Advisor at our new Bromley store, you'll be part of a dynamic team in a customer-centric homeware company that values exceptional service and product quality. We offer a supportive work culture with opportunities for personal growth, competitive salaries, and generous employee discounts, making it an ideal environment for those passionate about home products and customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor, Bromley, New Store
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their products and customer service approach. This will help you show that you're genuinely interested in the role and can connect with their customer-focused ethos.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Make sure you look polished and professional when you walk into the interview. It shows you care about the role and the company.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're proactive and keen to join the team. Don't miss out on this opportunity!
We think you need these skills to ace Customer Service Advisor, Bromley, New Store
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and homewares. A friendly tone can make a big difference!
Highlight Relevant Experience:Make sure to emphasise your retail sales experience, especially in environments like fashion or home accessories. We’re looking for candidates who have a proven track record, so share specific examples of your achievements!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we appreciate excellent verbal and written communication skills, so make every word count!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Retail Jobs UK
✨Know Your Products
Before the interview, take some time to familiarise yourself with the homeware products the company offers. Being able to discuss specific items and their features shows your genuine interest and helps you connect with the customer-focused ethos of the company.
✨Showcase Your Customer Service Skills
Prepare examples from your past retail experience where you went above and beyond for a customer. Highlighting your ability to create a welcoming environment and resolve issues will demonstrate that you align with their customer-obsessed service approach.
✨Understand KPIs
Brush up on key performance indicators like Average Transaction Value (ATV), Units Per Transaction (UPT), and conversion rates. Being able to discuss how you've met or exceeded these metrics in previous roles will impress the interviewers and show you're results-driven.
✨Be Personable and Engaging
Since the role requires a confident and personable approach, practice your communication skills. Smile, maintain eye contact, and engage in friendly conversation during the interview. This will help convey your personality and make a positive impression.
