At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales in a luxury environment.
- Company: Heritage brand known for its fine teas, coffees, and luxury gifts.
- Benefits: Excellent benefits and a fabulous company culture.
- Why this job: Join a prestigious brand and inspire customers with world-class service.
- Qualifications: Experience in store management within luxury or experience-driven spaces.
- Other info: Fast-paced environment with a focus on attention to detail.
The predicted salary is between 36000 - 60000 £ per year.
This exceptional heritage brand with a rich legacy is looking for a Sales and Customer Service Manager at the beautiful flagship store. The store offers a unique experience, where customers will be inspired by fine teas and coffee, luxury hot chocolate and gifts.
To be considered for the role candidates will have:
- Previous Store Management experience in a luxury or experience-driven space
- Confident in a fast-paced environment
- Strong attention to detail
- A passion for world-class service and standards
The brand offers excellent benefits and a fabulous culture. Salary displayed is a guide, depending on experience.
Sales and Customer Service Manager employer: RETAIL JOBS UK LIMITED
Contact Detail:
RETAIL JOBS UK LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Customer Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space and let them know you're on the hunt for a Sales and Customer Service Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for those interviews by researching the brand's heritage and values. Show us that you’re not just passionate about sales, but also about delivering that world-class service they pride themselves on.
✨Tip Number 3
Practice your pitch! Be ready to discuss your previous store management experience and how it aligns with the fast-paced environment of a flagship store. We want to hear how you’ve handled challenges and delivered results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales and Customer Service Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for luxury goods and world-class service shine through. We want to see how excited you are about the role and the brand!
Tailor Your Experience: Make sure to highlight your previous store management experience in luxury or experience-driven spaces. We’re looking for specific examples that demonstrate your skills and achievements in similar environments.
Attention to Detail is Key: Since we value strong attention to detail, ensure your application is free from typos and errors. A polished application reflects your commitment to high standards, which is exactly what we’re after!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at our flagship store.
How to prepare for a job interview at RETAIL JOBS UK LIMITED
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's history and values. Understand their product range, especially the luxury teas, coffees, and gifts they offer. This knowledge will not only impress but also show your genuine interest in the role.
✨Showcase Your Management Experience
Be ready to discuss your previous store management roles, particularly in luxury or experience-driven environments. Prepare specific examples of how you've led teams, improved customer service, and maintained high standards in fast-paced settings.
✨Demonstrate Attention to Detail
In a luxury retail environment, attention to detail is crucial. Think of instances where your keen eye for detail made a difference, whether in visual merchandising or customer interactions. Highlight these during your conversation.
✨Passion for Customer Service
Express your passion for delivering world-class service. Share stories that illustrate your commitment to customer satisfaction and how you’ve gone above and beyond to create memorable experiences for customers.