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- Tasks: Help customers with foreign exchange needs and provide exceptional service.
- Company: Join Travelex, a leading provider of foreign exchange since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Why this job: Be part of a dynamic team, make a difference, and share your travel passion.
- Qualifications: Great communication skills and a desire to succeed are essential.
- Other info: Opportunity for career growth and a supportive onboarding process.
Tesco Travel Money Advisor – Tesco Burnley – Part Time
Job Type: Permanent
Hours per week: 20
Salary: £12.50 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
Benefits:
- A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit.
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
- Opportunity to earn a monthly bonus on top of base salary for hitting targets.
- Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exceptional results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel needs.
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused.
- Utilising your keen eye for detail to process daily online FX request and deliveries.
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
What do I need to have?
- Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Tesco Travel Money Advisor employer: Retail Human Resources plc
Contact Detail:
Retail Human Resources plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Familiarise yourself with the foreign exchange market and the specific services offered by Travelex. Being knowledgeable about current exchange rates and travel money options will help you engage confidently with customers.
✨Tip Number 2
Showcase your communication skills during any interactions, whether in person or over the phone. Practice active listening and be prepared to demonstrate how you can build rapport with customers, as this is crucial for the role.
✨Tip Number 3
Highlight your flexibility and willingness to work various shifts. Since the role requires adaptability, emphasising your availability for different working patterns can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully met targets or provided excellent customer service in previous roles. This will demonstrate your desire to succeed and your ability to deliver on key performance goals.
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Tesco Travel Money Advisor position. Understand the key responsibilities and required skills, such as being a great communicator and having a desire to succeed.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your customer service experience, communication skills, and any previous roles in retail or foreign exchange.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention specific examples of how you've successfully built relationships with customers in the past and how you can contribute to Travelex's mission.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Retail Human Resources plc
✨Show Your Communication Skills
As a Travel Money Advisor, you'll need to demonstrate your ability to communicate effectively. Practice active listening and be prepared to discuss how you've built relationships with customers in the past.
✨Highlight Your Customer Service Experience
Make sure to share specific examples of how you've provided exceptional service. Discuss any experiences where you went above and beyond to meet a customer's needs, as this role is all about nurturing relationships.
✨Demonstrate Your Flexibility
Since the job requires flexibility in working hours, be ready to discuss your availability and willingness to adapt to different shifts. This shows that you're committed to fitting into the team’s schedule.
✨Express Your Passion for Travel
Since the role involves helping customers with their travel money needs, share your own travel experiences and how they have shaped your understanding of customer needs. This will help you connect with the interviewers on a personal level.
