Tesco Travel Money Advisor

Tesco Travel Money Advisor

Belfast Full-Time No home office possible
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Retail Human Resources plc

At a Glance

  • Tasks: Help customers with foreign exchange and provide travel money advice.
  • Company: Join Travelex, a leading foreign exchange provider with over 45 years of experience.
  • Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
  • Why this job: Be part of a vibrant team, make a difference, and share your travel passion.
  • Qualifications: Great communication skills and a desire to succeed are essential.
  • Other info: This is a part-time role with opportunities for overtime and career growth.

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Tesco Travel Money Advisor – Tesco Knocknagoney Road – Part Time
Job Type: Permanent, Part Time
Hours per week: 20 hours
Salary: Β£13 per hour + Monthly Bonus Incentive
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
Benefits:
A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
A wide range of employee discounts provided by Bravo Benefit
Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
Opportunity to earn a monthly bonus on top of base salary for hitting targets
Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It\’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
Nurturing and forming relationships with customers to gain a better understanding of their travel
Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
Engaging with customers to process all foreign exchange transactions accurately and efficiently.
Delivering on key performance goals both procedural, operational and customer focused
Utilising your keen eye for detail to process daily online FX request and deliveries
Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
Great Communicator – You\’ll find talking with people and building relationships comes naturally to you. You\’ll not only be a great talker, but a good listener who is understanding of people and their needs.
Desire to succeed – You\’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers\’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Tesco Travel Money Advisor employer: Retail Human Resources plc

At Travelex, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values flexibility and employee wellbeing. As a Tesco Travel Money Advisor, you'll enjoy competitive pay, a range of benefits including private medical insurance, generous holiday allowances, and opportunities for personal growth within a supportive team environment. Join us in delivering outstanding service while enjoying the perks of working in a dynamic retail setting at our Knocknagoney Road location.
Retail Human Resources plc

Contact Detail:

Retail Human Resources plc Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Tesco Travel Money Advisor

✨Tip Number 1

Familiarise yourself with the foreign exchange market and current trends. Being knowledgeable about currency rates and travel money options will help you engage confidently with customers and position yourself as a trusted advisor.

✨Tip Number 2

Practice your communication skills by engaging in conversations with friends or family about travel experiences. This will help you become more comfortable discussing travel money options and building relationships with customers.

✨Tip Number 3

Show your enthusiasm for travel and customer service during any interactions. Share personal travel stories or tips to demonstrate your passion, which can resonate well with potential employers looking for someone who genuinely cares about providing excellent service.

✨Tip Number 4

Be flexible with your availability when applying. Since the role requires working various shifts, highlighting your willingness to adapt your schedule can make you a more attractive candidate for the position.

We think you need these skills to ace Tesco Travel Money Advisor

Excellent Communication Skills
Customer Relationship Management
Attention to Detail
Foreign Exchange Knowledge
Sales Skills
Problem-Solving Skills
Flexibility and Adaptability
Time Management
Teamwork
Understanding of Regulatory Standards
Ability to Work Under Pressure
Empathy and Active Listening
Desire to Succeed
Basic Financial Literacy

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Tesco Travel Money Advisor. Tailor your application to highlight how your skills and experiences align with these expectations.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and foreign exchange. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet performance goals.

Write a Strong Cover Letter: In your cover letter, express your passion for travel and customer service. Mention specific examples of how you've successfully built relationships with customers in the past and how you can contribute to Travelex's mission.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Travel Money Advisor.

How to prepare for a job interview at Retail Human Resources plc

✨Show Your Passion for Travel

As a Tesco Travel Money Advisor, your love for travel should shine through. Share personal experiences and how they have shaped your understanding of customer needs in foreign exchange. This will help you connect with the interviewers and demonstrate your enthusiasm for the role.

✨Demonstrate Excellent Communication Skills

Since the role requires building relationships with customers, practice articulating your thoughts clearly and listening actively. Prepare examples of how you've successfully communicated with customers in the past, showcasing your ability to understand their needs and provide tailored advice.

✨Highlight Your Attention to Detail

The job involves processing transactions accurately, so be ready to discuss your experience with detail-oriented tasks. You might want to mention specific instances where your keen eye for detail has helped prevent errors or improve processes in previous roles.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you've had to handle difficult customers or complex transactions, and explain how you resolved those situations effectively while maintaining a positive experience.

Tesco Travel Money Advisor
Retail Human Resources plc
Location: Belfast
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