Tesco Shift Leader - Nights - Burnham-On-Sea Superstore

Tesco Shift Leader - Nights - Burnham-On-Sea Superstore

Burnham Full-Time No home office possible
Retail Human Resources plc

At a Glance

  • Tasks: Lead the night shift, ensuring smooth store operations and excellent customer service.
  • Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
  • Benefits: Enjoy flexible hours, 10% off shopping, and access to wellbeing services.
  • Other info: Opportunities for career growth and ongoing training available.
  • Why this job: Be part of a diverse team, face exciting challenges, and make a real impact every day.
  • Qualifications: Must be 18+, with strong communication skills and a passion for customer service.
Availability Window
Days From time To time Sun 22:00:00 07:00:00
Mon 22:00:00 07:00:00
Wed 22:00:00 07:00:00
Thu 22:00:00 07:00:00
Fri 22:00:00 07:00:00
Sat 22:00:00 07:00:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25.  For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked.  Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work \' the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
As a Shift Leader you’ll:
Work in a fast-paced retail environment, with bags of variety
Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
Be there for customers, listening to them and helping to make sure they leave the store with what they came for
Look for ways to improve service, including coaching your colleagues and giving feedback to the team
Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
Lead from the front, and set a great example for your colleagues in everything you do
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Please note that you need to be 18 or over to apply for this role.
You will be responsible for:
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Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone\'s safety
Being the go-to person for colleagues in the absence of a manager for day-to-day queries
Making sure the store is always clean, tidy, and well-presented
Supporting managers to coordinate seasonal, community and charity events
Contributing to a great team atmosphere, that is inclusive of everyone
Providing great customer service, by listening to our customers and putting them first in everything you do
Keeping the team well-informed and up to speed on any communications, changes, or updates
Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
Following health and safety routines and procedures, and ensuring colleagues do the same
Recognising and celebrating colleagues within the team who are providing great service
You will need:
To be a great role model, by always giving thoughtful customer service that ensures every customers needs are met
To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
To be comfortable taking the lead, and overseeing the store in the absence of your Manager
To be a good decision maker, flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
To be motivating, so you can inspire your team to deliver beyond expectations
To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day
What\'s in it for you:
There are a lot of reasons why Tesco is a great place to work. Here are just a few of them.
There\'s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle
We take your development seriously, so this is a great place to get on in your career. You\'ll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want
It\'s an inclusive place where everyone\'s welcome. We celebrate the individuality of our colleagues - because they are what makes Tesco, Tesco
Your voice matters, and we will always welcome and listen to your ideas and opinions
We put your wellbeing first, and support is always available if you need it
Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you\'ll be in good company
Our benefits include:
Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
Request flexible working from day one
Get 10% off and 15% at pay day weekends: save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
Access to free wellbeing services with a range of resources to support your mind, body, and life
Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
Benefits to suit you, choose what you use: from discounts and shares to cycle to work schemes
Uniform provided and policies to support you for all of life\'s moments, big and small
Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.Â
Click here to read more about the benefits we have available for our colleagues
About us:
Our vision at Tesco is to become every customer\'s favourite way to shop, whether they are at home or out on the move. Our core purpose is \'Serving our customers, communities and planet a little better every day\'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We\'re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We\'re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We\'re proud to have been accredited Disability Confident Leader and we\'re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit

Tesco Shift Leader - Nights - Burnham-On-Sea Superstore employer: Retail Human Resources plc

Tesco is an exceptional employer, offering a dynamic and inclusive work environment where every colleague is valued. As a Shift Leader in Burnham-On-Sea, you'll enjoy flexible hours, competitive pay, and extensive development opportunities, all while being part of a supportive team dedicated to serving customers and communities. With a strong focus on employee wellbeing and a commitment to celebrating diversity, Tesco provides a rewarding career path that truly makes a difference.

Retail Human Resources plc

Contact Detail:

Retail Human Resources plc Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Tesco Shift Leader - Nights - Burnham-On-Sea Superstore

Tip Number 1

Familiarise yourself with Tesco's values and customer service philosophy. Understanding what makes Tesco unique will help you align your approach during interviews and discussions, showcasing that you're a great fit for the team.

Tip Number 2

Highlight your leadership skills by sharing specific examples of how you've successfully managed teams or projects in the past. This will demonstrate your capability to take charge and support your colleagues effectively.

Tip Number 3

Be prepared to discuss how you would handle various customer service scenarios. Think about ways to improve service and how you can motivate your team to exceed customer expectations, as this is crucial for a Shift Leader role.

Tip Number 4

Show your flexibility and willingness to adapt to changing situations. As a Shift Leader, you'll need to make quick decisions, so demonstrating your ability to think on your feet will set you apart from other candidates.

We think you need these skills to ace Tesco Shift Leader - Nights - Burnham-On-Sea Superstore

Leadership Skills
Customer Service Excellence
Team Coordination
Effective Communication
Problem-Solving Skills
Flexibility and Adaptability
Decision-Making Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in retail and leadership roles. Emphasise any previous experience in fast-paced environments and your ability to manage a team effectively.

Craft a Strong Cover Letter:In your cover letter, express your passion for customer service and your understanding of Tesco's values. Mention specific examples of how you've improved team performance or customer satisfaction in past roles.

Showcase Your Availability:Clearly state your availability in your application. Since the role requires night shifts, ensure you mention your flexibility and willingness to work during the specified hours.

Highlight Leadership Skills:Demonstrate your leadership skills by providing examples of how you've motivated and supported colleagues in previous positions. This could include training new staff or leading a project that improved store operations.

How to prepare for a job interview at Retail Human Resources plc

Show Your Availability Flexibility

Since the role requires working nights, be prepared to discuss your availability openly. If your schedule aligns closely with their needs, highlight this flexibility during the interview.

Demonstrate Customer-Centric Attitude

As a Shift Leader, customer service is paramount. Share examples from your past experiences where you went above and beyond to ensure customer satisfaction, showcasing your commitment to putting customers first.

Highlight Leadership Skills

Discuss your experience in leading teams or projects. Emphasise how you motivate and support colleagues, as well as how you handle challenges in a fast-paced environment, which is crucial for this role.

Prepare for Situational Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Prepare scenarios where you successfully managed a team or resolved a conflict, demonstrating your capability to lead effectively.