Tesco Colleague - Phone Shops - Shepton Mallet Superstore

Tesco Colleague – Phone Shops – Shepton Mallet Superstore

Location: Shepton Mallet

Employer: Tesco

Reference: tesco/TP/17822701/940900/0/614

Availability:
Sun 10:00-16:00
Thu 10:00-19:00
Fri 10:00-19:00
Sat 09:00-19:00

Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.

We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if your availability closely matches but does not exactly align with the advertised times, we’d still love to hear from you. Read more.

Customers are at the heart of everything we do.

This role involves a variety of tasks, requiring a proactive approach and a commitment to excellent customer service. Being a store colleague means helping to serve our shoppers better every day, meeting new people, learning new skills, and being part of a diverse team where everyone is welcome.

Whether you seek stability, flexibility, or career progression, this role could be a great fit for you.

Key Responsibilities:

• Delivering a great shopping experience, following opening and closing routines, and ensuring facilities are well-maintained.
• Creating a positive impression through professional appearance and helpful service.
• Demonstrating helpful and friendly behaviors, and acting in the best interest of customers.
• Ensuring legal compliance, understanding safe routines, and demonstrating due diligence.
• Supporting your manager with cost control, stock accuracy, and stock control routines.

Essential Skills and Attributes:

• A passion for delivering excellent service with a friendly attitude.
• Motivation to work in a sales and service environment.
• Ability to adapt in a fast-paced, changing environment.
• Strong relationship-building skills and team spirit.
• Punctuality, professional appearance, and readiness to represent the brand.

What We Offer:

• Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
• Flexible working requests from day one.
• Colleague discounts, wellbeing resources, life cover, pension scheme, and other benefits.
• Uniform provided and support policies for all life moments.

About Us:

Our vision is to become every customer\’s favorite way to shop, acting responsibly and sustainably. We value diversity and inclusion, offering equal opportunities for all. We are moving towards a blended working model, combining office and remote work. Successful applicants will need to provide bank details on start date.

We are committed to accessibility and an inclusive recruitment process. For support, visit Tesco Careers Accessibility.

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