At a Glance
- Tasks: Serve customers with passion, assist in various store areas, and support community events.
- Company: Join Tesco, a leading retailer focused on community service and sustainability.
- Benefits: Enjoy flexible hours, 20+ days holiday, colleague discounts, and wellbeing support.
- Why this job: Be part of a diverse team, make a difference, and grow your skills in a supportive environment.
- Qualifications: A positive attitude, teamwork skills, and a passion for customer service are essential.
- Other info: Flexible scheduling available; minimum guaranteed hours of 16 per week.
Availability Window
- Days: Sun 22:00 - 07:00
- Thu 22:00 - 07:00
- Fri 22:00 - 07:00
- Sat 22:00 - 07:00
Pay and Benefits
Our Tesco Colleague rate of pay starts from Β£12.45 an hour; this increases to Β£13.66 for stores inside the M25. For all hours worked between midnight and 6am, you will receive an additional night premium of Β£2.35 per hour worked. Additional payments may also apply depending on location.
It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you prefer fewer hours (minimum 12), we have opportunities for this too. The table shows the periods of availability during the week. We will schedule your contracted hours within these times, with 3 weeks' notice of your shifts. We are flexible with scheduling if your availability closely matches the advertised times.
Role Responsibilities
- Serving customers with passion and pride, providing excellent natural service.
- Being knowledgeable about products and services.
- Working across different store areas such as service, picking, and replenishment.
- Practicing safety and effective service based on training.
- Making customer-focused decisions and supporting store routines.
- Participating in seasonal, community, and charity events.
- Understanding store performance and contributing to sales, waste reduction, and profit.
- Handling products carefully to maintain quality.
- Living our values and following policies.
- Accepting deliveries into the store when required.
Candidate Requirements
- Passion for delivering great service and greeting customers with a smile.
- Ability to build rapport and make decisions for customers.
- Good teamwork and communication skills.
- Punctuality, presentation, and being a positive ambassador for Tesco.
Benefits
- Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus Bank holidays.
- Flexible working options from day one.
- Colleague discounts of 10% and 15% during pay weekend, saving up to Β£2,000 annually.
- Free wellbeing services and support resources.
- Life cover of five times your pay and a pension scheme with up to 7.5% matching contributions.
- Various other benefits including discounts, shares, and cycle schemes.
- Uniform provided and policies supporting all life moments.
- Access to colleague networks celebrating diversity.
About Tesco
Our vision is to become every customer's favourite shopping method, focusing on serving communities and the planet responsibly. We foster an inclusive culture where everyone can be themselves and are committed to diversity and equal opportunities. We are transitioning towards a blended work model combining office and remote work.
Additional Notes
Successful applicants will need to provide bank details on their start date. We are committed to accessible recruitment and support for candidates with disabilities. For more information, visit Tesco Accessibility.
Tesco Colleague Nights - Northampton South Extra employer: Retail Human Resources plc
Contact Detail:
Retail Human Resources plc Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Tesco Colleague Nights - Northampton South Extra
β¨Tip Number 1
Familiarise yourself with Tesco's values and customer service approach. During any interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, especially your passion for delivering great service.
β¨Tip Number 2
Highlight your availability clearly. Since the role requires working specific night shifts, make sure to communicate your flexibility and willingness to work during those hours when you get the chance to speak with hiring managers.
β¨Tip Number 3
Prepare to discuss your teamwork and communication skills. Think of examples from past experiences where you've successfully collaborated with others, as these are key traits Tesco looks for in their colleagues.
β¨Tip Number 4
Engage with Tesco's community initiatives. If you have experience in community service or charity events, be ready to share this. It shows that youβre not just about the job but also care about contributing positively to the community.
We think you need these skills to ace Tesco Colleague Nights - Northampton South Extra
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for in a colleague.
Craft a Strong CV: Make sure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and teamwork. Use bullet points for clarity and ensure it reflects your passion for delivering great service.
Write a Personalised Cover Letter: Include a cover letter that expresses your enthusiasm for the role and Tesco's values. Mention specific examples of how you have provided excellent service in the past and how you can contribute to the team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important qualities for a Tesco colleague.
How to prepare for a job interview at Retail Human Resources plc
β¨Show Your Passion for Customer Service
Tesco values colleagues who are passionate about delivering great service. During the interview, share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing excellent service.
β¨Be Prepared to Discuss Teamwork
Teamwork is crucial in a role at Tesco. Be ready to talk about your experiences working in teams, how you contribute to group success, and any challenges you've faced. Highlighting your ability to collaborate effectively will resonate well with the interviewers.
β¨Understand Tesco's Values
Familiarise yourself with Tesco's values and mission. During the interview, reference these values when discussing your own work ethic and how you align with their goals. This shows that you're not just looking for a job, but that you're genuinely interested in being part of their team.
β¨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, opportunities for growth, or how Tesco supports its employees. Asking questions demonstrates your interest in the role and helps you assess if it's the right fit for you.